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"Staff are helpful "

"Hotel was in the perfect location if you are looking for things to do and places to eat. So many options within minutes walk. The room was clean with a wonderful view. "

"First timer in Tokyo and this was a great location! So much to do so close and great access to public transit!"

"Great room, decent size for it being a hotel in Japan. Only problem was the drawer would open by itself. Overall would stay again."

"If you want to be close to the train station and have a variety of restaurant options - this is a great hotel! It is also clean and rooms are a bit larger than normal in Japan. "

"Very clean and well presented. Staff very friendly and willing to accommodate you. Cleaning staff so polite and hard working. Overall excellent hotel and would recommend to anyone. "

"We stayed for 3 days at Hotel Gracery. We had a room with two beds. By Japanese standards it was ok as we found out when we stayed an another hotel with 2 beds. Don't expect to be able to open 2 pieces of carry on though without using the bed. Check in and check out were very easy. The Godzilla theme is quirky but a part of Japanese culture. The optional breakfast I would recommend for at least the first 2 days. The selection is good but might get monotonous. Try the breakfast and fast food options at the downstairs 7-11 or the many small restaurants in Shinjuku. They're all good. I'll be staying here again."

"Great location. "

"Great place to stay. Staff was great. The only thing was I was charged at check out for room cleaning and incidentals. I don’t mind paying for room cleaning but the little things like shampoo, toothbrush and etc…. I thought was free. I feel bad because I didn’t know this was considered incidentals and denied using any incidentals and the charge was removed. (I thought it only pertained to the mini bar). The next hotel stay is where I understood what incidentals involved. I’m so sorry for not understanding. I would stay there again. Supermarket in the basement was great and what we missed at the next hotel stay. "