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Richmond Hotel Kumamoto Shinshigai

Photo gallery for Richmond Hotel Kumamoto Shinshigai

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Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Richmond Hotel Kumamoto Shinshigai

Richmond Hotel Kumamoto Shinshigai

3.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Temperature checks
Kumamoto, Chuoku, Shinshigai 6-16

Explore the area

  • Popular LocationKumamoto City Hall8 min walk
  • Popular LocationContemporary Art Museum Kumamoto9 min walk
  • Popular LocationKumamoto Castle16 min walk
  • AirportKumamoto (KMJ)19 min drive

Choose dates to view prices

About this area


In the entertainment district, Richmond Hotel Kumamoto Shinshigai is in an area with great shopping. Contemporary Art Museum Kumamoto and Kumamoto Prefectural Traditional Crafts Centre are cultural highlights, and travelers looking to shop may want to visit Shinshigai Shotengai and Sakura Machi Kumamoto. Kumamoto Zoo and Botanical Garden and Mifune Dinosaur Museum are also worth visiting.

What's nearby

  • Shinshigai Shotengai - 2 min walk
  • Kumamoto City Hall - 8 min walk
  • Catholic Tetori Church - 9 min walk
  • Contemporary Art Museum Kumamoto - 9 min walk
  • Kumamoto Castle - 16 min walk

Getting around

  • Fujisakigumae station - 16 min walk
  • Kumamoto Airport (KMJ) - 19 min drive

About this property

Richmond Hotel Kumamoto Shinshigai

3-star Kumamoto hotel in Chuo Ward, near Kumamoto Castle
This smoke-free hotel features a 24-hour business center, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front-desk safe and a vending machine. All 158 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and LCD TVs with satellite channels. Hair dryers, desks, and free toiletries are among the other amenities that guests will find.
Richmond Hotel Kumamoto Shinshigai offers 158 accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. This Kumamoto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–10 AM: JPY 1800 per person

Family friendly

  • Laundry facilities
  • Refrigerator


  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

Business services

  • 24-hour business center


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste


  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Electric kettle
  • Refrigerator


  • Desk
  • Slippers

Similar properties

See similar properties



Check-in from 2 PM - midnight
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for Japanese breakfast: JPY 1800 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 0-12 years old for breakfast upon check-in.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Richmond Hotel Shinshigai
Richmond Kumamoto Shinshigai
Richmond Shinshigai
Richmond Kumamoto Shinshigai
Richmond Hotel Kumamoto Shinshigai Hotel
Richmond Hotel Kumamoto Shinshigai Kumamoto
Richmond Hotel Kumamoto Shinshigai Hotel Kumamoto

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 130 out of 277 reviews
5 - Excellent 47%
Rating 4 - Good. 125 out of 277 reviews
4 - Good 45%
Rating 3 - Okay. 18 out of 277 reviews
3 - Okay 6%
Rating 2 - Poor. 3 out of 277 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 277 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is located inside the shopping arcade. It is convinient but if you arrive with car you will have to park about 3~5 minutes walk away. reception is ok. NO English. Rooms convenient - no view. Amenities - ok wifi - ok breakfast - you can choose set from fix menu and other items such as salad etc. are in bar self service. Not good value compare to other places we been.
Stayed 2 nights in Dec 2019

3/5 Okay

Liked: Staff & service
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After the earthquake
Three day stay in Kumamoto, this hotel is on the edge of the shopping area, undercover access to most shopping. Hotel was easily accessable.
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that in the middle of shopping street
Location is excellent ( I was confused by GPU guidance)! Yes, it’s in the middle of Japanese shopping street, therefore, I parked my car outside of the shopping street/ area. Bigger room than usual, good breakfast selection, friendly staffs, convenience shopping distance, and lots of lunch/ dinning options around it. Definitely recommended!
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place!
Stayed 2 nights in Dec 2019