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Reviews of Hotel Maya Kuala Lumpur

5 out of 5
Hotel Maya Kuala Lumpur138, Jalan Ampang, Kuala Lumpur

3.9/5 Good

997997 verified reviews
Cleanliness
3.8/5
Cleanliness 76%
Staff & service
4.0/5
Staff & service 80%
Amenities
3.8/5
Amenities 76%
Property conditions & facilities
3.6/5
Property conditions & facilities 72%

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020
0

2/5 Poor

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness

Room shabby and not clean Food left in fridge on arrival One hand towel only Bearing in mind that we did not check in till 22 00hrs
Stayed 4 nights in Mar 2020
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Very close to KL twin towers and convenient to find eateries around. Decent rooms.
Stayed 2 nights in Jul 2018
0

3/5 Okay

Happy face iconLiked: Amenities, property conditions & facilities

It was overall okay. Lobby and facility, location were great but the room wasn’t super clean. I found the back of TV covered by dust. And my room key didnt work twice so I had to ask staffs twice to check it out. Service was good, so I would like to give around 3.5 stars.
Stayed 3 nights in Feb 2020
0

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities

The room is big but poorly design. The cabinet for kettle and coffee machine has only 1 power socket and all cramped up and has to take one out to use the other. A hairdryer is provided but there is no proper place it can be used. I can only use it at the study table because there are 2 sockets there; the next one is on a wall but 1 foot from the floor. The one in toilet is only meant for shaver. The shampoo and shower gel smells like stinky fish oil. The toilet paper is of terrible quality. The cleanliness of the room was terrible.
Stayed 2 nights in Feb 2020
0

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service

Walking distance to many tourists attractions. Clean, modern appearance.
Stayed 1 night in Feb 2020
0

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities

Hydrotherapy swimming pool was great. Housekeeping services were disappointing.
Stayed 7 nights in Feb 2020
0

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort

Renovation ongoing even after 8pm and before 6am. Bed bug caused body itching.
Stayed 1 night in Feb 2020
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort

Wouldn’t recommend

Service was ok but the room definitely not 5 star standard. Asked for view for tower but there’s also a view of cemetery. Breakfast not good either Overall I wouldn’t stay again
Stayed 4 nights in Jan 2020
0

2/5 Poor

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness

Dirty room.. bathroom choked.. 1st and the last time for me..
Stayed 2 nights in Jan 2020
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good service I be back agent
Stayed 2 nights in Jan 2020
0
Dayana Anuar
Dear Valued Guest, Many thanks for posting the perfect score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great. Close to shopping areas and major landmarks. Staff are very friendly.
Stayed 2 nights in Jan 2020
0
Dayana Anuar - Front Office Manager
Dear Mr Talal, Many thanks for posting the perfect score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future.

4/5 Good

Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness

Cleanliness

Thank you for upgrading me to Suite room. However i found very dusty everywhere especially on table and side bed table.
Stayed 1 night in Jan 2020
0
Dayana Anuar - Front Office Manager
Dear Teh, Thank you very much for sharing your personal experiences at Hotel Maya Kuala Lumpur. Your constructive criticism has been duly noted. We will continue to upgrade ourselves in terms of product and services. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur.

3/5 Okay

Stayed 2 nights in Dec 2019
0
Dayana Anuar - Front Office Manager
Dear Valued Guest, Many thanks for posting the score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future.

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort

Good place to stay

Strategic location near the twin towers and at walking distance from several metro lines. Amazing buffet breakfast. Great view from the room. It could be cleaner, especially the shower area, which had soap scum on the floor. Otherwise the spacious layout was very relaxing.
Stayed 2 nights in Dec 2019
0
Dayana Anuar - Front Office Manager
Dear Valued Guest, Thank you very much for sharing your personal experiences at Hotel Maya Kuala Lumpur. Your constructive criticism has been duly noted. We will continue to upgrade ourselves in terms of product and services. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Very nice stuff and wonderful facilities! Enjoy our family holiday in KL!
Stayed 6 nights in Dec 2019
0
Dayana Anuar - Front Office Manager
Dear Valued Guest, Many thanks for posting the perfect score review following your stay with us Hotel Maya Kuala Lumpur. We are delighted to know about your stay was such a success and hopefully we will have the pleasure to welcome you back to our Hotel in the not too distant future.

3/5 Okay

Happy face iconLiked: Staff & service

Menu

Breakfast was a bit salty and should have more variety for foods.
Stayed 2 nights in Dec 2019
0

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

Please be aware Hotel have bugs and Mosquitoes. Blood stain on the pillow.
Stayed 1 night in Dec 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay and location
Stayed 1 night in Nov 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Sad face IconDisliked: Property conditions & facilities

5 * customer service but not the hotel

Great location and friendly staff. Had a problem with our room door not locking when we went out and the shower drain was blocked.
Stayed 1 night in Nov 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

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Stayed 1 night in Nov 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Very professional staff and comfortable room amenities. The window sights even offered a side-view of one of the Petrona Twin towers.
Stayed 2 nights in Nov 2019
0

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2019
0

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Nov 2019
0
Teekay
Dear Valued Customer, Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service

The hotel is near KL twin tower and the room was spacious. The down side of the hotel is nearby no laundry washing stores and it’s near cemetery
Stayed 1 night in Oct 2019
2
Teekay
Dear Calvin We would like to thank you for choosing Hotel Maya KLCC as your preferred accommodation during your visit to Malaysia. It's really heart warming to read your beautiful review, and I'm delighted to know that you've a collection of wonderful experiences from your stay. It is also great to hear that you were well looked after by our wonderful team during your stay with us. We hope to welcome you back soon to Hotel Maya KLCC on one of you leisure or business trips to Kuala Lumpur. Warmest regards, Teekay Goh General Manager

2/5 Poor

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities

Hotel location is great, a stone’s throw from KLCC. However, the 5 star rating is a false selling for this hotel. Will not stay here again.
Stayed 3 nights in Oct 2019
0
Teekay
Dear Valued Guest Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

3/5 Okay

Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness

The hotel has big rooms with nice views of the city however our room had ants on and around our bed
Stayed 4 nights in Oct 2019
0
Teekay
Dear Valued Guest Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. Our humble apologies for the ants I am sure they are not a registered guest and will engaged the pest controller to fumigate the room. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Different options for dinner, proximity to tourist attractions and individually tailored customer service.
Stayed 4 nights in Oct 2019
0
Teekay
Dear Valued Customer, Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffs are polite, room size is huge, and close to the twin towers also train is below the the twin towers, shopping, eating is great.
Stayed 3 nights in Oct 2019
0
Teekay
Dear Valued Customer, Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service

The room's key cannot access to the room for three time in three days. and one of the three days has no room services, call them for the service three time nothing happen until 8:00 PM
Stayed 3 nights in Oct 2019
0
Teekay
Dear Valued Guest Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

We were impressed by the room size and cleanliness of the hotel and it's closeness to the towers. Staff were very helpful especially when booking in.
Stayed 7 nights in Oct 2019
0
Teekay
Dear Valued Customer, Warm greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

3/5 Okay

Sad face IconDisliked: Cleanliness, property conditions & facilities

This was my first time in Malaysian. The only reason i booked this hotel was to see the petronas tower, which clearly showed on some of the picture of the hotel webaite. Clearly this was a fluke. I couldnt even see one side of it. As well as, the hotel reception staffs dont seem to be very helpful. I was asked to sit in waiting area where there was no facilities at all par chairs and tables. How cna you class this a 5 star hotel.!? While I was waiting for my grab in sitting area, there was a lobby area where they sent customer to have a rest with much more facilities. I felt like me and my wife and kid was singled as we were not overseas looking faces. Well lets be honest. I would not use it again. I would not recomment this hotel. But if you have no choice or just want to visit the central, please do so.
Stayed 4 nights in Oct 2019
0
Teekay
Dear Valued Customer, Thank you for staying at Hotel Maya Kuala Lumpur. I am sorry that we fell short in your expectations. We only have limited rooms with KLCC view due to a new building across the road blocking partially of the twin towers. I would like to get in touch with you to find out where were you offered to wait because we do have proper comfortable seating area at the lobby area to cater more than 80 people. Once again, my sincere apologies for the shortfalls and misunderstanding. Hope you will forgive us and let us make up to you by upgrading you to our Junior Suites in your future stay. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019
0
Teekay
Dear Valued Guest, Many thanks for posting such an beautiful review following your stay with us at Hotel Maya KLCC just a mere distance to the iconic Petronas Twin Towers. I am so pleased to read about your stay was such a success and that you enjoyed our superb location and our services. Hopefully we will have the pleasure to welcome you back to Hotel Maya KLCC in the not too distant future. With kindest regards, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2019
0
Teekay
Dear Valued Customer, Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great Staff, Great location!

I was amazed by the efficiency of the reception staff thru emails especially Ms Dalila from the reservation department and even with other hotel staff during the stay. All my transactions went well and the hotel is very accessible to go anywhere.
Stayed 2 nights in Sep 2019
0
Teekay
Dear Khristine, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Staff & service, amenities

A nice hotel near to KLCC, walking distance. The leaking ceiling was promptly fixed by maintenance staff when reported. However the pillow was dirty with unsightly stains. Other than that, it’s a wonderful hotel.
Stayed 3 nights in Sep 2019
2
Teekay
Dear Lucas, Greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 11 nights in Aug 2019
0
Teekay
Dear Valued Customer, Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

I likes the size of the rooms. Price was also reasonable.
Stayed 1 night in Sep 2019
0
Teekay
Dear Adam Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff members went above and beyond. The rooms were very clean and tidy. Any requests were answered straught away. Great hotel and will recommend anyone to stay here. Great location and worth the money.
Stayed 3 nights in Sep 2019
0
Teekay
Dear Valued Customer, Warm greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location- outside the town and KLCC. Staff very friendly and welcoming
Stayed 3 nights in Sep 2019
0
Teekay
Dear Wonderful Customer, It is always a pleasure to read such a lovely comment. We are pleased to hear that you were well looked after by our team during your stay with us. It is with great pleasure and privilege to delight each of our guests, and your compliments on our associate's efforts for going the extra mile are greatly appreciated. We would like to assure you that we will relay your comments to the team which will definitely motivate them further. Once again, thank you so very very much for staying at the Hotel Maya KLCC and for sharing your comments. We sincerely look forward to welcome you back on your next visit to Kuala Lumpur! Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Aug 2019
0
Teekay
Dear Valued Customer, Greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Electric outlets at the night tables or nearby bed area are badly missing, a design flaw indeed. I understand that rooms are being modernized now; we had serious problems with the toilet not flushing properly. Location right next to the Petronas Towers and the staff are excellent. Mr. Adli is a superb restaurant manager and we basked in his warm attention. A great professional and asset to Hotel Maya, no doubt.
Stayed 1 night in Aug 2019
0
Teekay
Dear Mr Burkhard Warm greetings from Hotel Maya Kuala Lumpur! Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you back again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities

it sold as 5 star hotel For me it is not it like a very Old 4 star hotel need to upgrade. room are big but old(very Old) location are the best walk to KLCC in 3 min but compair to the price you paid it fair . ABF in 4 day stay are the same not a good one but you can eat it. the complimentary bus to china town is not on time 1 day over 30 min late. then 2 time wait for 45 min still not come so i take a Grab more easy.
Stayed 4 nights in Aug 2019
0
Teekay
Dear Valued Guest Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

There was a power shutdown on one of those days. The staff ensured that I was exceptionally taken care of and they provided snacks and drinks at the lobby.
Stayed 4 nights in Aug 2019
0
Teekay
Dear Valued Customer, Thank you for choosing Hotel Maya Kuala Lumpur as your preferred accommodation. I am very sorry that you have to experience our annual power re-calibration by the local energy authority. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya KLCC. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service

Welcome was poor. But overall the stay was nice. It's very close to the twin towers. Staff was friendly. Breakfast was kind of debetable experience.
Stayed 3 nights in Aug 2019
0
Teekay
Dear Venura Thank you for choosing Hotel Maya Kuala Lumpur a distance away from the iconic Petronas Twin Towers as your preferred accommodation. We have taken note on your comments and will further improve in our service delivery as part of our assurance for a continuous effort to provide our guest a memorable experience. Should you need any assistance for your future visit to Kuala Lumpur, please do not hesitate to contact us. We hope to welcome you back soon in future. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

hotel and staff is good but the room service is bad, they dont know what to clean and they take very long time to come if you called and asked for their services
Stayed 1 night in Aug 2019
0
Teekay
Dear Valued Customer, Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya Kuala Lumpur. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

I've been to this property long time ago. It's still the same fashion room. I think it's about time this property need to go for a new look.
Stayed 1 night in Aug 2019
0
Teekay
Dear Mohamad Greetings from Hotel Maya Kuala Lumpur! Thank you very much for sharing your experiences at Hotel Maya Kuala Lumpur. We are very grateful to read your kind comments and delighted that you enjoyed your experience so much. Once again, we thank you for selecting Hotel Maya. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Yours sincerely, Teekay Goh General Manager

3/5 Okay

Happy face iconLiked: Staff & service, amenities

Great location with a short walk to KLCC. Spacious rooms. Good choice for breakfast. Hotel is quite tired and in need of some upgrades. Pillows looked a bit grubby and stains on bedding.
Stayed 2 nights in Aug 2019
0
Teekay
Dear Valued Guest, Thank you for staying at Hotel Maya Kuala Lumpur. We valued your comments and would like to inform you that we have started our room renovation on stages in order to give it a refreshing experience for our customers. Once again, thank you for your comments and hope to welcome you back in near future. Warmest regards, Teekay Goh General Manager