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Grand Ion Delemen Hotel

5.0 star property
Luxury hotel near First World Plaza

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Exterior
Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Lobby
Reviews
7.4

Good

Popular amenities

  • Pool
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
The price is ￥10,505
Price available on 2024/6/3

Explore the area

Map
69000, Genting Highlands, Jalan Ion Delemen 1
  • Popular LocationGenting SkyWorlds Theme Park9 min drive
  • Popular LocationFirst World Plaza11 min drive
  • Popular LocationGenting Highlands Premium Outlets18 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)113 min drive
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Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | LCD TV

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
Rainfall showerhead
Private bathroom
Bathrobes
  • 62 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | LCD TV

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
2 bedrooms
  • 94 sq m
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living room | LCD TV

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
3 bedrooms
  • 126 sq m
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Genting Highlands

Located in Genting Highlands, Grand Ion Delemen Hotel is in the entertainment district and near theme parks. First World Plaza and SkyAvenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Skytropolis Indoor Theme Park and Happy Bee Farm & Insect World. Looking to enjoy an event or a game while in town? See what's going on at Arena of Stars.
Visit our Genting Highlands travel guideOpens in a new window

What's nearby

  • Genting SkyWorlds Theme Park - 9 min drive
  • Arena of Stars - 9 min drive
  • SkyAvenue - 10 min drive
  • First World Plaza - 11 min drive
  • Genting Highlands Premium Outlets - 18 min drive

Getting around

  • Batang Kali Station - 45 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive

Restaurants

  • Starbucks - 11 min drive
  • 1 Meter Teh - 10 min drive
  • Starbucks - 10 min drive
  • Sakura Restaurant - 11 min drive
  • Pauline’s - 11 min drive

About this property

Grand Ion Delemen Hotel

Luxury family-friendly hotel near Skytropolis Indoor Theme Park
Located close to First World Plaza and SkyAvenue, Grand Ion Delemen Hotel provides a grocery/convenience store, a coffee shop/cafe, and a garden. Enjoy the gym, as well as activities like ziplining, rock climbing, and hiking/biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), a 24-hour front desk, and concierge services
  • Tour/ticket assistance, smoke-free premises, and a front-desk safe
  • Luggage storage, wedding services, and 10 meeting rooms
  • Guest reviews speak well of the overall condition
Room features
All 611 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; MYR 60 for adults and MYR 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fairy Tales
  • Kembali Kitchen

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,896 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100.00
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on Jun 3, 2024 start from ￥10,505, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Ion Delemen Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Ion Delemen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Ion Delemen Hotel located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Skytropolis Indoor Theme Park, First World Plaza and SkyAvenue. Arena of Stars and Chin Swee Cave Temple are also within 6 mi (10 km).

Grand Ion Delemen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 492 reviews" "
Rating 8 - Good. 169 out of 492 reviews" "
Rating 6 - Okay. 80 out of 492 reviews" "
Rating 4 - Poor. 54 out of 492 reviews" "
Rating 2 - Terrible. 42 out of 492 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Meyy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Stayed 2 nights in Feb 2024

8/10 Good

LEE YOW

Traveled with family
Liked: Cleanliness, staff & service
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Stayed 2 nights in Jan 2024

2/10 Terrible

Soh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 3 days. No housekeeping for 2 days and rubbish left uncleared . Dirty towels were left in the rooms. Water heater not working for 2 days. When check in to the hotel, floor is dirty. Table top, cupboards and bed frame is very dusty. Likely not cleaned for weeks. Shuttle service always fully booked. Hotel should have catered for more shuttle service during peak season. Directions in the hotel not clear and confusing. From drop off point to reception to check, need to take 2 different lifts and walk across buildings to reach.
Stayed 3 nights in Dec 2023

4/10 Poor

Eric

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Stayed 1 night in Nov 2023

4/10 Poor

Kooi

Disliked: Cleanliness, amenities, property conditions & facilities
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Stayed 3 nights in Nov 2023

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023

2/10 Terrible

Ali

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The setup of this property very inconvenient for guests. One lobby for multiple towers. Everytime you need to leave the parking lot you will have to stop by the lobby which is at least 5 min walk from you room's building for them to activate your touch n go in order for you to exit the garage with no charge of fees. The rooms are very dirty with very noticeable dirty bed sheets and pillow covers. We asked to change the room but sadly all the rooms are in the same condition and even much worst. Blood, hair and makeup risdue on the bed sheets. Customer service little to no exsiting. Highly recommend to look somewhere else other than this poorly managed property.

8/10 Good

Jan

Stayed 1 night in Sep 2023

6/10 Okay

Catherine

Stayed 2 nights in Aug 2023

2/10 Terrible

Anil Kumar, Houston

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and smells really bad. When complained they sprayed some room freshener which lasted for very short time. It was very disgusting. The room was not cleaned the next day and the phone in the room did not work throughout the stay. Not worth the money and does not qualify as a 2* too.
Stayed 2 nights in Jul 2023