Kostrze Vacations from ￥240,468

The room was quite big, with everything we needed. Bed, bed tables, sofa, coffee table, wardrobe, table with chairs, kitchenette with fridge (dirty, with small freezer drawer). The cleanliness in the room was ok, however dusty on the bedframe and in the corners. The bathroom was clean, the shower too. The shower head was clean but with limescale and with loose broken fixings. The unpleasant smell in the apartment, like mix of mold and old pipeworks

Avoid this property at all costs. We booked Liv Apartments specifically because breakfast was included and delivered to the room. On arrival, we were wrongly told we had to pay extra and had to spend hours arguing before they honoured the booking. After one correct breakfast, they ignored our meal choices and repeatedly delivered the same meat breakfasts despite my partner being vegan. They then stopped responding to calls and messages altogether. To make matters worse, the apartment itself was in poor condition: broken windows, a broken hairdryer, a broken shower head, and towels that smelled terrible. Customer service was non-existent, communication was ignored, and the services advertised were simply not provided. This was one of the worst accommodation experiences I've had, and I cannot recommend this property to anyone. Also avoid as there is active tram line outside the property that won't let you sleep.

Quick and easy check in, staff all pleasant and friendly. Breakfast nice and set us up well for the day. Lots of lovely shops, bars and restaurants nearby and not too far from the old town. Good location as not central to everything yet close enough to get to everything.

Nice place near centre of Krakow. I will return there is possible.