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Candeo Hotels Kobe Torroad

Photo gallery for Candeo Hotels Kobe Torroad

Featured Image
Outdoor Spa Tub
Outdoor Spa Tub
Indoor Spa Tub
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Candeo Hotels Kobe Torroad

Candeo Hotels Kobe Torroad

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
650-0021, Hyogo, Kobe, 3-8-8, Sannomiya-cho, Chuo-ku

Explore the area

  • Popular LocationKobe City Hall9 min walk
  • Popular LocationMeriken Park16 min walk
  • Popular LocationKobe Tower16 min walk
  • AirportOsaka (KIX-Kansai Intl.)70 min drive

Choose dates to view prices

About this area

Kobe

In the city center, Candeo Hotels Kobe Torroad is in an area with great shopping. Shoppers can check out Kobe Harborland, while everyone can enjoy the natural beauty of Meriken Park and Mount Rokko. Looking to enjoy an event or a game while in town? See what's going on at Hanshin Koshien Stadium.

What's nearby

  • Ikuta Shrine - 6 min walk
  • Hyogoken Kokan - 8 min walk
  • Kobe City Hall - 9 min walk
  • Meriken Park - 16 min walk
  • Kobe Tower - 16 min walk

Getting around

  • Kyukyoryuchi Daimarumae Station - 2 min walk
  • Kobe Sannomiya Station - 11 min walk
  • Kansai Intl. Airport (KIX) - 70 min drive

About this property

Candeo Hotels Kobe Torroad

3.5-star Kobe hotel in Kobe City Centre, near Meriken Park
Along with a restaurant, this smoke-free hotel has a sauna and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 160 rooms feature thoughtful touches like slippers and children's slippers, along with free WiFi and flat-screen TVs. Guests will also find refrigerators, in-room massages, and hair dryers.
Candeo Hotels Kobe Torroad offers 160 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and children's slippers. This Kobe hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor public bath (no minerals).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking within 984 ft (JPY 2300 per night), from 3:00 PM to 11:00 AM; discounts available; reservations required

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 1980 for adults and JPY 1430 for children
  • 1 restaurant

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 1980 for adults and JPY 1430 for children (approximately)
  • Nearby parking fee: JPY 2300 per night (984 ft away; open 3:00 PM to 11:00 AM)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted
Safety features at this property include a smoke detector

We should mention

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Kobe Torroad Hotel
Candeo Hotels Torroad Hotel
Candeo Hotels Torroad
Candeo Hotels Kobe Torroad Kobe
Candeo Hotels Kobe Torroad Hotel
Candeo Hotels Kobe Torroad Hotel Kobe

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 317 out of 584 reviews
5 - Excellent 54%
Rating 4 - Good. 222 out of 584 reviews
4 - Good 38%
Rating 3 - Okay. 31 out of 584 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 584 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 584 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Very clean, in a super convenient location - recommended!
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service responsiveness
Nice hotel, great location but not very accommodating service. When I wanted to have the breakfast, they told me I was not allowed as I had to have booked in advance. Not a great way to treat a guest who is happy to pay ¥1,800.
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities
Lovely hotel, excellent location with nicely designed rooms.
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient. Very close to Sannomiya and Motomachi station. Nice open air spa on the top floor. Japanese style breakfast is excellent
Stayed 1 night in Aug 2020