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"We stayed for three nights and liked everything about this property. The staff is friendly and helpful. Our room was very nice and spacious (with a balcony), the bathroom was great and the water pressure in the shower was good. There are two locations to have breakfast, we tried them both and were impressed by the variety of foods offered and the quick and efficient service. The location of the hotel was perfect for us, far enough away from the hustle and bustle (and noise) of Bangla Road, but close enough to easily walk there. We would certainly stay here again."

"The property was Centrally located. Easy access to coffee, shops, restaurants, and party area."

"SAii Laguna Phuket is a great resort in a quiet, relaxing area—perfect for families. The rooms are clean, the facilities are good, and the beach access is a big plus. Staff are generally helpful. Overall, a comfortable stay and definitely recommended"

"A lovely oasis in the craziness that is Patong Beach! Staff were excellent and attentive. Great dining options and top entertainment on an evening. Pools were very clean! Just unfortunately we had poor weather. We upgraded our room and had lovely views from the third floor."

"The service was impeccable! "

"Amazing throughout!"

"The staff and facilities. The room(s)!"

"Ize checked us in and helped out us out tremendously!! Something happened with our room so for the hassle she gave us a suite! It was modern with an upstairs and a beautiful view! She made our stay :) They also had a waterpark for the kids so we will be back when we come back for family vacation! "

"Staff from the Cafe to the Restaurant and Bar's and staff from desk, security and cleaners went out of their way to make your Holiday at Grand Mercure Resort as pleasurable and worry free as possible. You were left with nothing but to relax and enjoy your holiday. Will be going back for another Holiday."