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"Our host, Takashi, was amazing and made sure we had everything we needed. The property was very well maintained and included all the amenities we required, such as a washing machine. We would definitely stay here again!"

"Had a pleasant stay."

"Absolutely wonderful location, amenities and staff!"

"Very friendly staff and good facilities!"

"チェックインが20時頃になる旨事前にご相談し快く対応いただきました。 コテージは綺麗で快適、夜の星空は満天で自然のプラネタリウムを家族で堪能いたしました。 大変満足の滞在でした。また利用したいです。"

"Excellent dinner, grate honsen, would definitely stay again"

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Great place."

"Room was clean, toiletries were complete, there’s also provision of sleepwear. Staff were very friendly and helpful."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Nice hotel with excellent ambitions, but aging a bit too much. The dinner is of high quality, with high quality French cuisine (I'm French, and it matches home standards). Great onsen"

"とてもスタッフの方が親切でとても快適に楽しくキャンプが楽しめました。"