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"Room was clean and check in was super easy"

"Room is clean, we had very peaceful sleep. The breakfast buffet is excellent food and variety. Our check in was very late at 1 am but the front desk gentleman is very helpful, in providing where to park and is welcoming to my daughter and me. The buffet on 16 th floor has very nice window glass view overlooking the mountains."

"Excellent all round"

"Excellent stay. Very spacious and well appointed rooms. Great value too. Would stay here again if return to Nagano in future. "

"Location,staff,breakfast and cleanliness were all great!"

"It was a very nice stay. The place was so peaceful and quiet. Very impressed with the cleanliness. The staff are very polite and helpful. Sadly I just stayed 1 nite and it was raining., but we get to enjoy the hotel’s amenities. "

"Amazing room and staff! Had the most relaxing stay here and would definitely come back if we are in the area"

"Nice outdoor onsen "