Find Hotel with a Concierge in Khlong Toei

"As a frequent traveler and member of many loyalty programs we sometimes enjoy perks like a free drink or a room upgrade. At Rembrandt hotel they managed to give us a downgrade. We booked a Premium King room with a kingsize bed, at check in they got us probably the worst room in the hotel with an uncomfortable queen size bed, TV in a very awkward position and BTS noises all day. Initially I thought it was my mistake booking the wrong room but the day after a louzy night sleep I checked and it was confirmed that I booked the Premium King room. I complained to the manager, she got us an other room but no apologies or explaination why we were not given the room we bookeda at check in This was a very unpleasant start from a three day stay. Maybe we should have been more alert but you may expect that you receive the room that you pay for and if an unfortunate mistake happens, management apologizes at the least. So beware at Rembrandt Bangkok: make sure that you get what you paid for! "

"Excellent staff. "

"This place is a definite luxury hotel. The staff were amazing some of the staff at the front desk though should speak better English, the one staff that was called. Staff memberOh at the concierge desk was amazing! "

"Nice hotel with an old world charm in a nice residential location. It’s a bit far from the BTS but a nice area. "

"Everything was great."

"Great hotel in central location. Clean room, fantastic spa, nice pool, "

"Lovely hotel but let down by the buffet breakfast . Food in general not 5* hotel standard. "

"Air conditioning was good The girls at reception weren’t very friendly The cleaners were lovely I was charged for extra pillows Had to change rooms because of construction "

"Better than expected. Especially the receptionist (K. NS or LS, I'm not sure) at the front desk"