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「シャワーヘッドがついてませんでした チェックインのメールをするからと言われたけど、メールは来ません。 アドレスを間違えてたわと言われて終わり。 21時には、フロントが閉まり、翌朝まで誰もスタッフはいません。」

「Check-in was smooth as well as check-out. List of easy instructions to follow, nice little gift, and quick responses from staff members about any issue. My family and I ran into a little issue at night, and they were quick to respond and send someone as soon as they could to resolve the problem. I would hands down book this spot again when I go back.」

「ビーチへのアクセス良好、施設内バーの食べ物が美味しい、スタッフが親切」

「The staff was not helpful at all. Very rude. For a place like Hawaii I haven't seen such bad hospitality. Additionally, the pools and all common amenities are unavailable till 9 AM local time. Most travelers come from a different time zone and have young kids who wake up early. Having access to these facilities earlier in the morning would have been super helpful.」

「Location was perfect for 10 minute walk to convention at Grand Hyatt and beach. Never made it to the pool, not sure where it’s at. 2 minute drive to poipu beach where 20 large turtles were resting and beautiful sunset. The use of chairs, umbrella, ice chest and snorkeling gear was very convenient. 」

「The resort is lovely, the onsite restaurant was exceptional! The unit we stayed in, sadly, needs a lot of updates and general cleaning. The kitchen was poorly stocked, the furniture old and worn. We would stay there again, but in a different unit. 」

「スタッフが親切だった。」

「とても清潔にされて気持ちの良い部屋です。近くにセーフウエイがあるので物価の高い今日、とても助かりました。」