3/5 Okay
Robert
28 Aug 2018
Disappointing & Dirty Ensuite Hot Tub
Nice property, but the room is a little dated and not so well maintained. We booked this hotel and specifically the room with the hot tub JUST so we could enjoy the in room hot tub. But the hot tub in the first room spit out black much when we turned the jets on. The phone didnt work so we have to go back and forth to the front desk to try to deal with the problems (and our arrival was late in the night). Finally they switched us to another room. The phone worked, and the hot tub was a little better but still spit out some dirt. So we spent so much time filling up these tubs just to be disappointed. What was supposed to be a relaxing 1 night getaway in the mountains soaking in the tub ended up being a hassle that was not relaxing. DO NOT stay for the hot tub because you may be frustrated as well. Otherwise its a nice property that has some issues with being maintained and age. The staff was nice, but there could have been some kind of customer service concession to make up for the problematic stay.
Stayed 1 night in Jul 2018