Find all hotels by Keihan in Joyo

"I had a really disappointing stay at Smile Premier Inn in Osaka. If I had known about some of their policies beforehand, I never would have booked. One of the biggest issues was that they don’t offer luggage transfer services. Every other hotel I stayed at during my trip was happy to help arrange luggage forwarding, which is incredibly common and incredibly convenient when moving between cities. Here, not only do they not offer it, but the staff also didn’t seem interested in helping when I asked about it. On top of that, the rubbish in my room wasn’t collected for three days. I later discovered that it needed to be left outside the room, but no one had explained this at check-in or anywhere else. Another strange experience happened while my room was being cleaned. I tried to sit at one of the completely empty tables in the reception area to eat a quick lunch while I waited. A staff member almost comically ran over as if I was doing something seriously wrong, only to tell me that I wasn’t allowed to eat there. The interaction made me feel quite embarrassed and unwelcome, despite being a paying guest. There was no explanation for the rule and no suggestion of an alternative place where I could eat. It left me wondering why tables were placed there at all if guests aren’t allowed to make any real use them. Overall, the lack of communication and the unhelpful responses from staff made what should have been a straightforward stay unpleasant and I was glad to leave."

"10-30 min walk to everything in Kyoto! "

"Hotel and the staff were excellent very clean had all we needed and breakfast close to the river and if your ok at navigating the subway it’s right next to you which is excellent - if you want to walk to the main part of town it is a good 2km walk but other than that fantastic "

"The room was excellent, very clean, good water pressure for shower, beds very comfortable. Staff was excellent. Excellent location to Osaka-Shin station and transportation was great. Limited food options near by for families. "

"I loved every thing about this hotel. The breakfast was great. The hotel was clean. The staff we're friendly and there was a Lawson convenient store nearby."

"Very friendly staff and a very clean room! "

"スタッフの皆さんはとても親切で、温泉と朝ごはんも最高でした。"

"The hotel had a nice vibe from the second we walked in. Awesome bakery in the lobby with a wide assortment of options. The roof top lounge also had a cool atmosphere. Heaters for cooler weather. Bar and food options. The rooms were clean and spacious compared to other places I have stayed in Japan. The location was perfect. Easy walk to temples, the Gion district, and to the vibrant Pontocho area. 0.8-1.4 mile walks. The hotel is also on a main road so grabbing Uber or taxis was easy. We will definitely stay here again!!"

"Staff was excellent. A lot of places around the area to do. "