ジーンのアパートスタイルホテル

「The property was very clean and easy to get around in . Everyone was friendly and helpful. One negative was this room was privately owned and the process for getting the room cleaned and fresh towels was not easy at all. The room owner needs to post the instructions and phone number for their cleaning service clearly on the room description and inside the room itself . Lastly , On Friday night we could not park on site as the parking garage was full and made Us park offsite . We had been...

「Apartamento tipo flat com cozinha completa em prédio anexado ao MGM casino. Muito bom de acesso para quem quer caminhar na Vegas strip. Infelizmente a triturador da pia estava quebrado e toda comunicação passa com o canal da Expedia e não é resolvido diretamente com o lobby ou front desk.」

「少し中心地からは遠いですが、施設はとても綺麗でリゾート感がありよかったです。部屋もめちゃくちゃ広いです。」

「Room key did not work,and needed maintenance by engineer.」

「I thought I picked a room with a balcony, but it ended up being a lottery on what I got. I saw some dings on the wall upon arrival, the room is always warm and the ac doesn’t get it cold enough, and the toilet flush was low flow… Fair warning, the listing is 3rd party owned and not part of the hotel itself. That being said, the phone in the room will not dial and you’d have to communicate directly through Expedia’s messaging system.」

「Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...