ジーンのアパートスタイルホテル

「Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

「Parking was easy staff was great place was clean.」

「No good they charyover and paring difficult」

「少し中心地からは遠いですが、施設はとても綺麗でリゾート感がありよかったです。部屋もめちゃくちゃ広いです。」

「Room key did not work,and needed maintenance by engineer.」

「The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...