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Reviews of Aviary Bintaro

3.5 out of 5
Aviary Bintaro
CBD Bintaro Sektor 7, Block B7, No. D3-3A, Jalan HR Rasuna Said, South Tangerang, Banten

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 43 reviews" "
Rating 8 - Good. 12 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 4 out of 43 reviews" "
Rating 2 - Terrible. 1 out of 43 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yosy

Stayed 1 night in Feb 2024

10/10 Excellent

FRANCES

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Like early response for request.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Diana, Brisbane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home. This is the best hotel in this part of Jakarta and we always stay here whenever we're visiting family. It has unique characters which make the difference unlike many other branded hotels. Location is strategic, rooms and amenities are good, with swimming pool, gym, outdoor eatery and best part is the bird aviary. The restaurant serves wonderful Indonesian food as well as some international options. It's good value for money. The best part about the hotel is their service and the quality of the staff. We highly appreciate the support provided by Mr. Tino at the sales office, Ms. Alia at the reception and Mr. Rizal at the restaurant as well as the security team at the front. Everyone always made us feel at home. We are not just guests with room number. Thank you
Stayed 3 nights in Sep 2023

8/10 Good

Joohyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

4/10 Poor

Shane

Disliked: Staff & service, property conditions & facilities
This is an overpriced hotel that is simply not good. The wifi is just terribly poor. Add to this the hideous concrete monstrosity that is this hotel basically blocks telecom signals. Even the tv reception in the room is so bad it cuts out. There are zero movie chanels and forget streaming here. The breakfast is very average. Just go somewhere else. The place looksnlike a 70s soviet apartment block. Zero atmosphere. So borring and ugly. I went here to see what is was like. I regret it. avoid!
Stayed 1 night in Jun 2023

8/10 Good

Roger

Stayed 1 night in Apr 2023

10/10 Excellent

Thesis

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

Lay Ping

Disliked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, but bad cleanliness.
While I love the concept of it being an eco-friendly hotel, I am disappointed in many other areas. There were ants at different locations of the room - on the dining table, sofa, water dispenser, even my bedsheet). There were stains on my comforter and towels. I was very disappointed with the limited variety of food at breakfast. However, I must compliment the service staff. They have been very polite and always greeted with a smile.
Stayed 3 nights in Sep 2019

10/10 Excellent

GERALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Ardy Dwi Putra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Really enjoy not being downtown. This was close to offices of friends. Eco friendly hotel with good food, pool and gym.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Aviary Hotel seriously needs to improve on their customer service quality. If its not because of its location in the vicinity of my family home in Jakarta, I would not want to stay there.
Stayed 3 nights in Jan 2019

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aviary feedback
The friendliness of the staff makes you feel at home. The service is excellent.
Stayed 1 night in Dec 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aviary feedback
The staff at Aviary are so friendly, they make you feel at home. Food is great. Service is great
Stayed 1 night in Dec 2018

10/10 Excellent

John, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, great customer service.
A highlight of this hotel is the friendliness and helpfulness of the staff. Nothing is too much trouble and everything is done with a huge smile on their face. Love this property very clean and the rooms are very well fitted out. spacious and modern. Breakfast was great.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay in Aviary hotel, feel like a bird sanctuary. Room was very nice. I requested higher floor and was awarded the 11th floor (highest) Im so happy. The room was nice n clean and tastefully decorated. The hotel staffs were very polite & friendly, as well as very helpful. Will come back again for sure :))
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Decent Rooms but do not try the spa
Overall the hotel is a decent place to stay for the price that it charges. The lobby is nice and it has an aviary, staying true to its theme. U can even meet the birds after having breakfast in the lobby which is a nice touch. Their most basic room is quite spacious and meets the usual standards. The only thing I did not like about my room on Level 2 was that it had ants. The bathroom also seemed to have a rather unpleasant musky smell (the sort that comes up when it has not been cleaned and aired out properly). Breakfast was good. And do not try the spa. The therapists are outsourced and their reception seems to be clueless about the processes. My room door was opened and closed more than 5 times and there was someone knocking every half hour. Not a good or relaxin experience at all.
Stayed 2 nights in Sep 2018

6/10 Okay

Diana, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice concept, poor execution
Disappointing experience overall although the location made it the hotel as our first choice to stay for 15 nights in Jakarta. All the way from check in to check out the sense of being taken for a ride was so strong, including room service tried to trick my child over a room service order, housekeeping letting extra bed in the room beyond agreed number of nights so that we had to pay for that extra night we didn't actually use the bed. The quality of the room, facility, and equipment can be improved. I noticed throughout our stay the bedding was never changed as there were a small stains on the sheet and one of the pillows which were there throughout our stay regardless my request for the bedding to be changed, I had to call cleaners several times to clean the bathrooms and the floor as they're still dirty, I bought all kind of cleaning supplies and my new sponge and kitchen towel actually went missing. There's never any consistent amount of plates and cutleries in the room I had to call in several times for them, and no cooking utensils making the pantry useless. I had planned to recommend the hotel to a friend who is planning to spend a six weeks work trip in Bintaro area but changed my mind now.
Stayed 8 nights in Jul 2018

10/10 Excellent

Rini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and aesthetic stay
The hotel is aesthetic. The rooms are sufficiently big and comfortable.
Stayed 1 night in Jun 2018

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aviary feedback
Great value for money and the staff are exceptionally friendly and helpful

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
new hotel
new hotel with cozy room
Stayed 1 night in Nov 2017

8/10 Good

elita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice, comfy stay and very homely vibe
Very nice stay, comfy bed, nice room, good selection of tv, awesome rainshower
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Thesis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

sundari

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人気があり空室がない時が多いことだけが問題
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

sushi, Tokyo

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
ビンタロの中でも周辺道路などが整備された中心にあり良かった
Stayed 1 night in Sep 2019

10/10 Excellent

Thesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Young Kook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location to my schedule.
Stayed 2 nights in Dec 2018

10/10 Excellent

Thesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dapat upgrade kamar
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfort n clean hotel Avary
Very Comfort n clean hotel Aviary ... yummy for breakfast. It's recommended
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Will not come again..
Room is dark, feeling bad. Bath room door cannot close properly, need your hand to help while bathing...check out time in the morning around 5am, but no one at the counter, May be sleeping inside a room behind counter...

10/10 Excellent

ジャカルタ大好き, 神戸

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本人0で地元感満載。
バスタブがなく残念でしたが、娘2人と母の3人は現地の方に混じり朝食も豊富で美味しく頂きました。ルームサービスも美味しく、ソトアヤムは最高でした。次回も是非利用したいです。
Stayed 2 nights in Nov 2017

10/10 Excellent

Ary Susiyanto, Pamulang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nyaman di daerah Bintaro
hotelnya nyaman, kamarnya luas, suasananya adem, ada kandang burung besar, keren banget… hanya saja utk menu breakfastnya kurang banyak dan tempat breakfastnya kurang besar. Secara keseluruhan, oke banget !!!
Stayed 1 night in Nov 2017

8/10 Good

Ernest

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Konsep hotel yang bagus
Hotel yang bagus dengan konsep yang ramah lingkungan dan memiliki burung di lobby nya membuat nyaman untuk saya, tetapi pada saat saya menginap telah terjadi bunyi alarm kebakaran. Saya sudah capek ke lantai bawah dan sedikit panik ternyata hanyalah kesalahan teknis dari pihak hotel, setelah saya tanya ke receptionist nya dan tidak adanya pemberitahuan lebih lanjut. Disini saya merasa kecewa karena kurangnya diberitahukan informasi lebih lanjut dan alarm palsu ini, mohon pihak management lebih mempersiapkan hal seperti ini agar tidak ada lagi yang kecewa seperti saya.
Stayed 1 night in Aug 2017