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"It’s brand new hotel. Love the location. Check in was smooth. Room was nice and clean. Breakfast needs to improve. Pools are great and clean. Most of all, the staffs are kind, friendly and helpful. Will stay there again for the future. Keep up a good work!!! "

"Don’t stay here. I made a reservation for the wrong month and tried to correct my error after only 2 hours and was not allowed to move the date nor get a refund. They charged me twice. Curtains torn, room old, no elevator to second floor reception. Anara hotel in terminal 3 is much better. I checked out early and went to FM 7. "

"We loved staying at the Jakarta Soekarno Hatta Airport hotel. The airport shuttle pickup was very convenient. The breakfast was absolutely delishious! All of the staff went out of their way to be kind and helpful. "

"The hotel is well maintained, modern, and very comfortable. The bathroom is beautiful, and the bed was great. Breakfast was pleasant—the overall breakfast crew were very attentive and accommodating, and the addition of the egg station was a great touch. I did miss having regular bacon with my eggs, and the fruit seemed a little old on the day I had it. The only downside for me was the location—it’s a bit far from where I needed to go, although it’s conveniently next to a shopping mall. That said, Pondok Indah Mall is still my top go-to mall in Jakarta. Overall, it was a great stay, just slightly too far for my preference."

"good"

"All good except we can hear the announcements at the airport and guests coming in and out of their rooms. The sound proof of rooms can be improved. Excellent staff!!"

"The hotel staff, Location, and free airport shuttle were the positive things from staying at the hotel. The area needs thorough cleaning. "

"TV wasn’t working . Only Netflix and YouTube . But I only stayed one night so I didnt mind . "

"All the staff gave me outstanding excellent service. And i was very happy during my birthday stay they upgraded me to a suite room. I would come back here again."