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「The bathroom had a gas smell in the night and the toilet in room 215 was extremely difficult to flush . Tv needs a manual and couldn’t get standard channel on but room and view was wonderful. Staff short in breakfast area . Had to wait to get sat down . N still havnt got out toast . Food was lovely when we got it though . 」

「Great find, lovely accommodation, great food and first class service. 」

「Great place 」

「Loads of room. Well decorated. Very quiet」

「Paula on reception delightful. Food choices were great for us in the snug. Quite an experience arriving here thru lots of gates and a long windy path. 」

「Very very friendly staff. Good meal.」

「We have stopped in many hotels and over the past 10 years and this is up there as an absolute delight. The staff are warm and friendly - all on duty over our stay need to be commended for their commitment to ensure guests feel looked after! The room was well equipped and we had a lovely view of the gardens. The breakfast was outstanding. A great base for travelling around Shropshire- such good value for money. Well done all 」

「The property was new, beautiful and cleverly designed with lovely loung and kitchen bespoke for the three rooms the area is lovely as are the pub/ restaurants」

「A superb night away from home in a beautiful area. The Pheasant is immaculately maintained. The rooms are stylish and scrupulously clean. The restaurants, again, are beautifully decorated and the food is perfect. Staff are all friendly, polite and generally lovely. I can’t recommend this place too highly.」

「Clean room, well equipped, great staff and will stay again at a future date」

「Clean, modern room, very comfortable with a fabulous view of the grounds. Staff were very helpful and the open areas of the hotel were warm and welcoming.」

「All I can say about this amazing hotel is that it’s simply wonderful. I was deeply impressed by the hospitality of the staff. The castle was so big that I got lost several times, but the staff kindly helped me each time. Even though I didn’t have a restaurant reservation, they still provided breakfast and dinner without any issue, and I’m truly grateful for that. I would definitely love to stay here again on a special occasion.」

「Always a great place to stay. Has some lovely guest ales on tap and very friendly staff 」

「Brilliant Pub, Amazing staff and Stunning Surroundings. We only stayed for 2 nights but would of loved to stay longer. Staff were attentive and welcoming. We were very impressed by our room which was extremely spacious with a large shower room and even a sauna in the room. Our Bed was so comfy and the pub was full of friendly locals. We were slightly worried when we arrived as there was limited parking spaces for the hotel itself however immediately next door was a huge public carpark which was...

「Served our purpose very well. Only slight negative was the very small patio 」

「Quiet room (separate to pub) with comfortable beds. We dont like full, hot breakfasts so it was nice not to have to pay for it. The cereal/fruit /toast/ pastries were ideal for us. The food in the pub was nice, probably not worth the price but that's fine as a one-off. The pub was attractive and cosy. All staff were lovely and very helpful. Note - free toiletries are available at the bar, not in the room. The only things I didnt like were the stag head looming over our breakfast area and the...

「From the minute you arrive with such lovely kind staff you feel your going to have a relaxing time. The hotel is spotless and your room has everything you need and more.」

「Beautiful place, ideally located. We had a wonderful short stay in Ellesmere.」

「Cobwebs in room. Shower pressure was brilliant 」

「Lovely hotel. Great staff. Fabulous breakfast. An absolute bargain for the cost.」