Find Hotel with a Concierge in Itako

Hotel room was a little dated, however, it was definitely very clean. Breakfast was great, but I wish they could’ve changed up the menu daily. The shuttle to the airport (every 20 minutes), train station and Aeon Mall was a definite plus and very convenient. Just to let you know Aeon Mall also has a huge grocery store that basically has everything you’ll probably need and more. From what I observed from the bus ride I didn’t see anything close in walking distance. If you are planning to...

Everything was great. You need to ask the staff to help with bags otherwise it is not offered. But upon asking they were helpful. There were steep stairs to my room. Carrying a bag up was hard but I didn’t want to hurt myself trying to carry them down.

Great location and comfortable

Shuttle to and from airport and mall is a huge plus. Also has a small store inside hotel that is privately ran / not a hotel store. Rooms was perfect for my needs

Great stay, staff was incredibly friendly

We stayed here again when we left Japan, the hotel bus is super helpful.I will stay here again next time I visit Tokyo.

The building, decor, and room was beautiful, upscale, decorated. Right in the heart of Narita shopping street and right outside of Narita Park, it was the perfect location to explore the city by just walking out the entrance. Staff were respectful, helpful, and courteous. I reserved their dinner and wow was that a fine dining experience and true taste of local, traditional cuisine. I will be staying at this establishment every chance I get!

This was our 1st hotel when we arrived in Japan & our last before we left to home. Great stay

It was great and thr onsen was also awesome!

I wish there is no steps to get elevator from parking.

Property was in good condition and the shuttle from Narita was very convenient. The resort amenities were also very nice and the staff were friendly.