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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, 4-minute walk to Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Meeting facility
Reception
Exterior
Point of interest
In the heart of Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn offers a convenient retreat. Enjoy American cuisine at one of the two on-site restaurants, unwind with dry cleaning/laundry services, or stay active at the 24-hour gym. With in-room WiFi and multilingual staff on hand to help you navigate your trip.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (Train Car)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About the neighborhood

Map
46225, IN, Indianapolis, 123 W Louisiana St

What's nearby

  • Indiana Convention Center - 2 min walk - 0.2 km
  • Lucas Oil Stadium - 3 min walk - 0.3 km
  • Gainbridge Fieldhouse - 6 min walk - 0.6 km
  • Old National Centre - 3 min drive - 1.8 km
  • Indianapolis Zoo - 5 min drive - 2.2 km

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Patron Saint - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Social Cantina - ‬3 min walk
  • ‪1913 Restaurant - ‬2 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel near Indiana Convention Center
A short walk from Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a ballroom, and a front-desk safe
  • Luggage storage, concierge services, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 273 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Recycling, refrigerators, and video-game consoles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 0 to 0 for children
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Nov 11, 2025 start from ￥19,573, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Valet parking is available for USD 60 per day.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and White River State Park are also within 15 minutes. Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 625 out of 1006 reviews
Rating 8 - Good. 200 out of 1006 reviews
Rating 6 - Okay. 86 out of 1006 reviews
Rating 4 - Poor. 41 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very cool stay in a train car.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, kind staff, good well working air conditioning, unique hotel experience!!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel! Would stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was by far the most unique property we've ever stayed in! Love the train cars on the second car. Next stay we will surely stay in one of those.
Train Rooms
Kids
Grand Hall
Grand Hall Bar
Stayed 3 nights in Oct 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stat
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great! Comfy beds and convenient location to lots of downtown fun. The road construction downtown is kind of a pain right now.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Love the train! Perfect for kids and families.
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations great location and many places within walking distance Parking at facilities is overly expensive $50 per day is ridiculous
Stayed 2 nights in Sep 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown plaza was amazing. Stay in a historic building that still had a brand new vibe. The snacks and drinks section was full of fresh and packaged foods. Drinks energy drinks and was easy to check out. Overall, I would definitely suggest you stay here.And we'll be back again..... the train car rooms looked awesome but were booked up but got to see in one and it was nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and quiet. Great location if you’re going to an event at Lucas Oil Stadium. Front desk staff members were friendly and accommodating. Surrounded by construction and valet parking is your only option. Overall, it was a great place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the train car - super unique and fun. Hotel was nicely quiet and clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Liezl

Liked: Cleanliness, amenities, property conditions & facilities
Amazingly perfect stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was so quiet!
Stayed 1 night in Aug 2025

10/10 Excellent

Dawni

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! Will come back!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best places I've ever stayed
Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Clean and amazing staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Amenities
Amazing!
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and a great property
Stayed 3 nights in May 2025

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 2 nights in Jul 2025

10/10 Excellent

Cara

Liked: Amenities
it was such an amazing experience to stay in a train car, plus the room felt very luxurious. staff were very accommodating about an extra bed
Stayed 1 night in Jul 2025

10/10 Excellent

Juandalynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and the staff was top notch. I was there for the NBA FINALS with a friend and we will always stay here when in Indianapolis.
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent and the staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location if you’re going to Lucas Stadium or anywhere downtown. There are many good restaurants and pubs within walking distance. There is construction going on now so we parked at Plaza Park and walked from there. The staff is friendly and helpful, our room was clean and comfortable and we’ll stay again when we’re in Indianapolis.
Stayed 2 nights in Aug 2025