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"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"China (Cheena) looked after us so well. She did everything, cooking , cleaning, driving us to ski resort. Our train was cancelled and they came to pick us up at Bandai Altima at a cost which was terrific. There actually is a bus from Koriyama to the Ski Resort however the bus station seemed unable to tell us that. It would have been good information from Reitopia also. Anyway it was very kind to pick us up. The menu is a bit limited and it seemed there were other things to eat, if you were in the know."