Find hotels in Il Serraglio, San Casciano in Val di Pesa from ￥16,976

"Excellent staff! Our stay at the Ruby Bea Hotel in Florence turned out to be an excellent choice. I have read an earlier review where someone had complained about the check in process here. It could not have been easier! And if at all confused there are staff right there to help you. At first I found it strange to check in at the hotel bar…. In hindsight it is absolutely brilliant!! You check in with the same people who are there to help make your stay amazing. The same staff that checks you in is the same staff that serve you delicious cocktails and wine and water and beer all week long! Checking in like this introduced us to a few members of the staff right away. All the staff were wonderful!! We travel a lot and I feel quite confident in saying that the kindness and service we received from the staff was absolutely genuine. Marco in particular was exceptionally helpful. He was more than happy to help us with any questions we had. All staff were! But we just ended up being around quite often when Marco was working. Vincent was another young man here who we relied on for help and information. He was also a great help. Alexandra was wonderful as well!! All of the staff here that we encountered went above and beyond to be helpful all the while offering great service. The rooms were great and very modern and very clean! The one suggestion I would make is to have coffee machines right in the room. There is a spot down the hallway where you can make a coffee…but"

"It was close to all the visiting sites and convenient. Staff members were very kind. "

"This is a great location if you want to relax and disconnect. The staff was amazing, and their restaurant is perfect for dining. The gardens and outdoor seating are unique and visually stunning, offering excellent scenery."

"Good social experience "

"First I read the reviews so l came expecting a slightly older hotel with a nice staff. So I based my ratings on that criteria. I was not disappointed. The hotel was a pretty short walk from the train station a little over 1/2 block from a main street. The first time it took 15 minutes. We were early but they accommodated our bags. The staff was very friendly. The location was great. We were not far from anything we wanted to do. We were about a 15/20 minute walk from the main bridge. I "

"Great spot. Most beautiful rooftop in Florence. Rooms are spacious and comfortable. Breakfaat is delicious. Has tons on great options."

"Wonderful location, near Duomo. We had two rooms- both well appointed.staff was kind and helpful- made dinner reservations for us. "

"Love this hotel! Beautiful, nice Brunello at the bar, linens are amazing and a lovely breakfast. The best part was super cold air conditioning and the location cannot be beat!"

"What an absolute delight to the senses! This hotel offered the most perfect experience for our first visit to Italy. The staff was second to none. Their friendly and kind ways were most certainly appreciated. A beautiful retreat in the heart of a heavenly city. "