Very traditional atmosphere with old fashioned hospitality.
Extremely close to railway and bus station with access underground at front door of hotel.
I used both the bus and train system while I was in Florence and found the underground tunnel a great , easy method of getting to the stations.
I must say that going to the Mall is now a waste of my time. With an over abundance of Asian girls buying numerous items, eg. shoes in several sizes ranging from 35 to 41.
It is clear that many of these transactions are made with the motive of reselling the goods and making an exhorbitant commission in the process. Hence I found only 1 pair of shoes at Prada in size 41.in the past I have been able to find at least 3 pairs.
Bus station for the Mall is now in 2 locations near the back of the railway station.A new bus company has emerged this year and is cheaper than the normal black bus and they give each customer a free bottle of water, both trips.
Hotel staff helped me out with the booking made by Expedia regarding the Buffet Breakfast. The man made my booking as a split booking and provided a voucher for breakfast on the first day but not for the final 4 days. What stupidity! I was then forced to pay,out of my pocket, an extra €100 for the breakfast fee for 4 days. Just caused so much embarrassment and humiliation. Expedia are non repentant with their neglect, given I am a Gold member it is not acceptable!