「An incredible experience from the moment we checked in until we left. The hotel was beautiful with great amenities. The spa was perfect and spent an enjoyable day there with my sisters. The staff couldn’t be friendlier and more helpful. Love the location, easy access to downtown to all the shops and great restaurants. Highly recommend.」
「Overall, I enjoyed my stay at New Paltz Way! The property is beautiful, aesthetic, and calming. I actually plan to create content highlighting my experience.
Unfortunately, my flight was delayed, and after a 1.5-hour drive, I arrived around 8:30 PM. Because of my late arrival, I felt I missed out on a proper introduction to the property and don’t recall checkout time mentioned .
My biggest disappointment, however, was the lack of communication surrounding checkout. Apparently, the checkout...
「One female receptionist on duty spoiled our initial experience to the point of no return. We called ahead for early check in availability and were told that it would cost $50 per hour. We said we'd drive up and see what time we got there. We were there at ~ 1:45 pm. I asked what time we could check in and without even checking the availability she told me abruptly " Check in is at 3:00pm.!" I checked online, there were 7 identical rooms to mine vacant. Continental breakfast.....The...
「We loved our stay! The staff was incredibly friendly and helpful. The amenities were wonderful, but mostly, this is a gorgeous property! For such an historic property, it is so comfortable and beautiful! We wish we could have stayed longer!」