We’ve tried hotel spa and had trouble at there. My wife brought 4000 B with small bag to spa room and ended up she’s got stolen her 4000B after the massage. She didn’t stopped by any place and met any body from our room to spa room in the hotel. We believe something happened during massage. We are very disappointed with the facility that any pick pockets exist. We filed the claim to hotel but they don’t trust us at all. They covered our massage fee but our money didn’t come back. This is our worst experience we’ve ever had before.
Villa Pool View One Bedroomに宿泊しました。
入口の木製扉を閉めたら完全にプライベート空間。
部屋は一階にシャワーやバス、寝室があり階段を上がって二階がプールという造り。
プールの深さは1.5m。小さな子供さん連れは注意が必要です。
パラソルの下にチェアがあり、大きな屋根の下にはキングサイズくらいのベッドと
テーブル、別に一人用のマットレスが二台あります。
冷蔵庫も一階と二階それぞれにあり飲み物を頂きながらプライベートプールで
ゆっくり過ごす大人のリゾートです。
プールにはハーブの虫除けスプレーが置いてあったり、や蚊取りなど
気遣いが嬉しかったです。少しお高いですが、この内容なら大満足です。
We were staying at The Palayanas for 7 days, in 4 of them it was a construction site. First they started to renovate so we couldn’t go down to the pool without going through a dark garage in the basement. There was obstacles on the ground so I injured myself . They renovated the men’s toilet so it couldn’t be used one day, they build up for a wedding two days with 25 men that worked nearby the pool so all the female guests were uncomfortable being there. And the day after that they started to renovate the grass.
They gave us NO information before we got there or even when we checked in that this was going to happened that week. We talked to the manager everyday and everyday he promised us that this was the last day for any construction, wedding and so on. But everyday it was a new project going on. We wanted the money back so we could check in to a calm and relaxing hotel but we had prepaid the rooms and he said No. The only thing that he could do for us was to give us a 30% discount in the hotel restaurant and hotel bar which means we had to stay at the hotel to eat and drink to get something in “return” for this madness.
Which means we get ZERO.
Amanda
2024 年 1 月に 7 泊滞在
6/10 (普通)
Christian
家族旅行
2024 年 1 月 21 日
良かった点 : 清潔度、客室の快適度
Rooms super nice and in good condition.
The outdoor area was tired and boring.
Not for a 5 star hotel.
Service in the evening restaurant was slow, even though we were only 2 parties.
Christian
2024 年 1 月に 2 泊滞在
8/10 (良い)
KULWADEE
家族旅行
2023 年 12 月 9 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
I extend this night because I love the place and the service in reception, housekeeping and all except the breakfast and the service there that I’ve mentioned in previous review. It should be improved.