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"Great personnel "

"It was an excellent stay. Everything was excellent staying at Level 45 with my family. The services, the staff, the room, the amenities and the activities were all superb. My daughters would not even want to leave the hotel!!"

"Michelin star service every time! "

"We absolutely love the pool area. Great hotel! great location. Easy access to transportation."

"A very positive experience and would go there again"

"Everything was super luxury, smooth and staff were polite friendly and definitely I will go back there again. Thank you all"

"We had the best experience at this hotel. The customer service was out of this world. We arrived in Hong Kong at 6am from an overnight flight, we knew the room was not ready but they allowed us to use the facilities to shower and freshen up. There was a slight delay with our room being ready, they more than made up for the inconvenience. Take advantage of The Mandarin Club they offer. Breakfast and Afternoon Tea is amazing. Very friendly and attentive staff. "

"Excellent hotel"

"Perfect, walking distance to everywhere "