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The Park Lane Hong Kong, a Pullman Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Park Lane Hong Kong, a Pullman Hotel

VIP Access
UNESCO Sustainable Travel Pledge

The Park Lane Hong Kong, a Pullman Hotel

5.0 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
Hong Kong, 310 Gloucester Road, Causeway Bay

Explore the area

  • Popular LocationVictoria Park5 min walk
  • Popular LocationHappy Valley Race Course14 min walk
  • Popular LocationVictoria Harbour14 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)38 min drive

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About this area

Hong Kong

Located by the sea, The Park Lane Hong Kong, a Pullman Hotel is in Wan Chai neighborhood and is connected to a shopping center. Times Square Shopping Mall and Stanley Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park and Hong Kong Disneyland. The Peak Tram and The Hong Kong Observation Wheel are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Hong Kong Tin Hau Station is 9 minutes by foot.
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Map

What's nearby

  • Victoria Park - 5 min walk
  • Times Square Shopping Mall - 9 min walk
  • Happy Valley Race Course - 14 min walk
  • Victoria Harbour - 14 min walk
  • Hong Kong Shue Yan University - 11 min drive

Getting around

  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Hong Kong International Airport (HKG) - 40 min drive

About this property

The Park Lane Hong Kong, a Pullman Hotel

5-star luxury hotel in the heart of Wan Chai
Take advantage of a roundtrip airport shuttle, a grocery/convenience store, and a rooftop terrace at The Park Lane Hong Kong, a Pullman Hotel. For some rest and relaxation, visit the sauna or the steam room. Enjoy international cuisine, garden views, and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with an art gallery on site and a shopping mall on site.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Concierge services, express check-out, and a porter/bellhop
  • Multilingual staff, 15 meeting rooms, and a ballroom
  • Guest reviews say great things about the breakfast
Room features
All 818 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with free toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and childcare services

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (HKD 500 per day)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: HKD 284 for adults and HKD 152 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • PLAYT
  • SKYE Restaurant
  • Ebb & Flow
  • SKYE Roofbar

Things to do

  • 24-hour fitness center
  • Art gallery
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room child care (surcharge)
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10764 square feet of space)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Guest rating 4+
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Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 8 2022 to June 23 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: HKD 284 for adults and HKD 152 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one way)
  • Valet parking fee: HKD 500 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hong Kong Park Lane
Park Lane Hong Kong
Park Lane Hong Kong Hotel
Park Lane Hong Kong Pullman Hotel
Park Lane Pullman Hotel
Park Lane Hong Kong Pullman
Park Lane Pullman
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
The Park Lane Hong Kong, a Pullman Hotel Hotel
The Park Lane Hong Kong, a Pullman Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong

Frequently asked questions

Is The Park Lane Hong Kong, a Pullman Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Park Lane Hong Kong, a Pullman Hotel?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at The Park Lane Hong Kong, a Pullman Hotel on Sep 12, 2022 start from ￥18,969, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park Lane Hong Kong, a Pullman Hotel?

Valet parking is available for HKD 500 per day. Limited spots are available.

What time is check-in at The Park Lane Hong Kong, a Pullman Hotel?

Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at The Park Lane Hong Kong, a Pullman Hotel?

Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).

Does The Park Lane Hong Kong, a Pullman Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of HKD 150 per person applies.

Where is The Park Lane Hong Kong, a Pullman Hotel located?

Located in Wan Chai, this luxury hotel is within 1 mi (2 km) of Times Square Shopping Mall, Hong Kong Shue Yan University, and Hong Kong Sanatorium & Hospital. Hong Kong Convention and Exhibition Centre and Hong Kong Polytechnic University are also within 3 mi (5 km). Hong Kong Tin Hau Station is 9 minutes by foot and Hong Kong Causeway Bay Station is 5 minutes.

Can I cancel my reservation for free at The Park Lane Hong Kong, a Pullman Hotel and receive a full refund?

Yes, The Park Lane Hong Kong, a Pullman Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Park Lane Hong Kong, a Pullman Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 391 out of 932 reviews
5 - Excellent 42%
Rating 4 - Good. 365 out of 932 reviews
4 - Good 39%
Rating 3 - Okay. 101 out of 932 reviews
3 - Okay 11%
Rating 2 - Poor. 45 out of 932 reviews
2 - Poor 5%
Rating 1 - Terrible. 30 out of 932 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
There was a cleaning cloth in bathroom when we enter the rm…. Staff were nice
Stayed 1 night in Aug 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and easy to access by mtr, bus or taxi. The staff were helpful and accommodating. The only issue was the room we were given was slightly dated but otherwise a very pleasant stay.
Stayed 2 nights in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Very good management hotel
Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

1/5 Terrible

Stayed 1 night in Feb 2022

1/5 Terrible

checkin waited for more than 30mins..very bad experience. Bath tub and towel is not very clean at all
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The whole experience is pleasant, but the room is generally a little dim, which may not be too ideal for working. The see through partition for the washroom made the whole room look bigger.
Stayed 3 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem that shouldn’t be missed
We’ve avoided The Pullman for our monthly staycation largely because the pictures on hotels.com seem to show rooms awash with garish orange wood. Fortunately a bargain upgrade means we avoided discovering whether the photography was accurate and instead we had an excellent 23rd floor executive room with gorgeous views over the park and harbour. The bed was exceptionally comfortable and the high floor, proximity to the park and excellent black out blinds made for a superbly restful night’s sleep. The room was spacious and well designed but without the boutique feel that we love in the St Regis or Fleming but we did love the large shower and the Executive Lounge where the service was exceptional and complimented both the afternoon tea and the views.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room.
Stayed 1 night in Jan 2022