「We enjoyed the multiple pools and access to the beach. I didn't like that the outside bar wasn't utilized. It would be a small win if there was a coffee station. I know there was coffee in the room, but when people are trying to sleep it would be nice to run down to the lobby and grab a hot coffee without paying $5. I'm sure you have your reasons for charging me $15 a day for self parking, but that's not cool.」
「The hotel itself is old, so I can't say that the room was clean, but it was clean enough to show that it was well-maintained. The front staff greeted me with a smile when I checked out, and it was a pleasant start to my day.」
「Been there multiple times over recent years and we always enjoy our stay. A couple things we didn't care for this visit 1) Continuous calls from the Concierge desk. Letting us know at check in about specials and discounts is enough, i don't want notes left on our hotel door, calls, etc. 2) More pool chairs need to be set out during peak season. If every single chair is taken each morning by 9am thats annoying for guests. 」
「We were skeptical at first due to the star rating, but we were only coming to Hilton Head for one night for a 5K. We ended up being pleasantly surprised.
The staff were very polite and professional. The room was nice and clean. We had a very restful night, mattress was quite comfortable surprisingly. And the welcome bag of complimentary water and cookies were a very nice touch! Would absolutely stay here again. 」
