2/10 (非常に不満)
Karen
カップルで旅行
2026 年 2 月 23 日
良かった点 : 清潔度
気になった点 : 設備とサービス
The rooms are not as advertised. I booked a sea and pool view room but could not see either as there was a huge tree outside the balcony blocking the view.
It is advertised as having free wifi but there is no wifi anywhere apart from in reception. They said they were upgraded it but there was none to upgrade.They were in the process of installing it. They also advertise a 40" tv with cable channels. The tv was about 28" and only had one local channel. My husband was recuperating after an operation so wanted wifi and tv. The hotel eventually moved us after a complaint to Expedia and gave us a router. Still we had no tv despite being promised every day that we would have it. The staff had no interest in the comfort of guests. There are glass panels between the rooms and the hall, so light emitted into the room all night.
The pool was lovely and the pool.guy was very helpful. I would definitely not recommend this hotel. You do not get what you pay for.
Karen
2026 年 2 月に 3 泊滞在