ハイランド パインズ ホテル

「Have stayed at this location several times. Great staff, clean, pool. As a female traveling alone feel safe.」

「The staff was very helpful and everything was good. The only thing was there was no coffee pot in the rooms, but there was in the lobby.」

「The Green Tree was a good value. Clean and quiet rooms. Will stay here again when I’m in the area visiting family.」

「Accommodating staff」

「The property was clean and well appointed. The breakfast was plentyful and good. The staff was very helpful.」

「Very nice spot with plenty of room and helpful pleasant staff. Close to everything in around Prescott.」

「Very good. 11:00 check out and perfect breakfast, love crispy bacon:) 」

「The staff was extremely friendly and helpful. The place is beautiful and new. And plenty of parking! Highly recommend.」

「Good for a night」

「Clean rooms & friendly staff.」

「Breakfast was quite weak」

「Staff were not helpful at all. Our room wasn't cleaned the entire time we were there even after notifying staff we would like housekeeping to come by. We had rotting food from tje room service we ordered stuck in the room which made it smell not great. When we called tje front desk we were told that housekeeping had already left and that was that. Not to mention room service is only for breakfast for a few hrs a day and the restaurants carry the same menu so its not very resort style at...

「I was traveling with my father who needed a first floor room and the staff was very helpful both in getting us a room and in general.」

「朝食がとても美味しい。スタッフが親切。とても素晴らしい施設です」

「Great place」

「Worst hotel experience of my life, will never stay there again. I arrived too a front office with a line of 5 people all waiting too talk to a computer with a video chat to a guy at a call center. It took me over 45 minutes to get helped. The front desk was empty for over 15 minutes when the worker finally arrived he refused to help anyone in line. All he did was give people room keys. After finally getting a room key I went to my room where I I found an unmade bed with dirty sheets and an ac...

「This is an older historical hotel with minimal amenities. The rooms are very small , our room floor was a little sloped. The elevator was not working the entire 3 days we were there. The staff was pleasant. They have 2 bars to choose from. The bistro was not open as they were updating it and this made it very inconvenient. The hotel stated they couldn’t notify us of the issues due to 3rd party booking.」