Check COVID-19 restrictions.

Find out moreOpens in a new window

Tsuruya Kisshotei

Photo gallery for Tsuruya Kisshotei

Featured Image
View from Room
View from Room
In-room safe, desk, free WiFi

Overview of Tsuruya Kisshotei

Tsuruya Kisshotei

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
413-0302, Sizuoka, Higashiizu, 1125-4 Naramoto, Kamo-gun

Explore the area

  • Popular LocationHokkawa Hot Spring9 min walk
  • Popular LocationAtagawa Onsen2 min drive
  • Popular LocationAtagawa Tropical and Alligator Garden3 min drive

Choose dates to view prices

About this area


Tsuruya Kisshotei is located in Higashiizu. Kadowaki Suspension Bridge and Kawazu Hachiman Shrine are local landmarks, and some of the area's attractions include Atagawa Tropical and Alligator Garden and Music Box Museum of Izu. Izu Kogen Highlands Cherry Trees and The Cat Museum are also worth visiting.

What's nearby

  • Hokkawa Hot Spring - 9 min walk
  • Atagawa Onsen - 2 min drive
  • Atagawa Tropical and Alligator Garden - 3 min drive
  • Izu Kogen Highlands Cherry Trees - 6 min drive
  • Izu Bio Park - 16 min drive

Getting around

  • Izu atagawa station - 3 min drive

About this property

Tsuruya Kisshotei

3-star ryokan with free breakfast and free area shuttle
This ryokan features a restaurant, a 24-hour front desk, and free newspapers. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a garden and a front-desk safe. All 49 rooms offer free WiFi, flat-screen TVs, and free newspapers. Hair dryers, safes, and desks are among the other amenities that guests will find.
Tsuruya Kisshotei offers 49 accommodations with safes and complimentary newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free area shuttle

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant

Family friendly

  • Free area shuttle


  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • Japanese


  • Garden


  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance


  • Designated smoking areas
  • Genkan (entryway)

Room amenities


  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)


  • Bidet
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste


  • Flat-screen TV

Food and drink

  • Kaiseki meal


  • Desk
  • Free newspapers
  • Fusuma (room partition)
  • Safe
  • Tatami (woven mat floors)

Similar properties

See similar properties



Check-in from 2 PM - 7:00 PM
Minimum check-in age - 18


Check-out before 10:30 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation
Additional fees of up to JPY 6600 may apply to children ages 0-2 for set breakfast and dinner per day when sharing existing bedding with an adult. Meals must be requested prior to 10 AM.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tsuruya Kisshotei Inn Higashiizu
Tsuruya Kisshotei Inn
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan
Tsuruya Kisshotei Higashiizu
Tsuruya Kisshotei Ryokan Higashiizu

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 34 out of 52 reviews
5 - Excellent 65%
Rating 4 - Good. 14 out of 52 reviews
4 - Good 27%
Rating 3 - Okay. 3 out of 52 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 52 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 52 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Relaxing. Staffs are best in service. The room is huge and face the sea with sun rise every morning. There is private onsen room for foreigners who are not comfortable to use the public bath. The meal provided are very good, which the chef takes pride and effort to prepare. My friend is a vegetarian and they take great efforts to come up with new menu in every meal despite using limited ingredients. The presentation of the course is amazing. So book the room with meal. Highly recommended. The staffs also keep track of our needs. We were out and needed to catch the shuttle van from IZU-ATAGAWA stn, and the staff ensure we catch the shuttle van back as there is no walking access from stn to hotel. I will suggest to take the ordoriko superview exp or the black train which offer scenic view during the ride from Atami, ITO or Tokyo. JR pass covers till Atami and local train needed. Credit vouchers are given to guests for their games room. You can also redeem softserve or cotton candy. Also, a small glass of complimentary beer between 4pm to 6pm. Decor and design are old but traditional. The view, service and meal supercede everything.
Stayed 2 nights in Dec 2019

5/5 Excellent

Stayed 1 night in Oct 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very helpful staff. We felt welcome and wanting to come back again. I loved the authentic atmosphere of a Japanese ryokan, delicious food and variety of baths.
Stayed 1 night in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019