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Convenient location; pleasant staff. Confused about cost of breakfast. Thought it was included, but was charged a large amount for the meals.

Great spot for a first time trip to NYC, was close to everything and the hotel was amazing from top to bottom. Couldn't have asked for a better stay.

Great location and facility

This was a beautiful property with amazing customer service! Karma helped us with check in and check out which were both very smooth processes

Miki Santiago and the whole team were terrific- thank you.

Niioce!!

Great location would stay there again.

I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time.

Loved everything about our stay at the Broadway Plaza Hotel. Front desk staff was incredibly nice and helpful as were their two security/doormen. Hotel was nice, room was clean and spacious for our family of 6, beds were very comfortable, and it was located in a very good location. Subway and restaurants were within walking distance, area is busy day and night but we slept without any disturbances. Highly recommend and look forward to our next stay here!

Hotel was conveniently located in midtown manhattan and close to many attractions. It was also close to a subway station which was great for our first time navigating the subway. Close to many food options as well

Great location and beautiful view from the room. Would definitely recommend.

Clean and great staff

Great friendly staff! M

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

Water filling station in hallway was a first.

The room was large and clean and quiet. we slept so well.

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...

Perfect stay! Room was large, especially for NY standards. Bed super comfy, curtains blocked light and room was very quiet. Amenities were awesome and we were able to check in early and store our luggage with no problem at the end. Warwick still has it!

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.