ヘレナ ウェスト サイドのおすすめホテル予約

「Stayed in room 122. They have a light shining right at the window and there is a loud wind noise 24/7 coming from behind the head board of the bed. Sounds like cracking your window on the interstate and the cab starts fluttering. Hard to enjoy a trip with no sleep for 2 nights. Wash machine was broke as well.」

「Had no issues with any staff interactions but it wasn't a very clean place. The room we got was poorly cleaned, the hotel has a musty smell and the pool had dirt and hair settled at the bottom. Very surprised by all the reviews saying this place is very clean.」

「Very comfortable. Service is also good. It's also most suitable for long stay.」

「When we arrived, I tried running my card to pay and they said that I did not pay, even though I literally had the money on the card. I called my bank and they confirmed that the funds were pending and out. Receptionist insisted it was not paid and said that if we wanted to stay, we could pay cash for one night and the rest will go through the next day. He had made it a point to say, "you're safe, you don't have to worry, you drove so long" making us uncomfortable. We decided to leave to get...

「Property was as described/expected. We arrived at 7:02 and were charged the $25 late check-in fee. Although it did ask for guests to contact the office if arriving after 7 pm, we did not expect a less than 5 min. arrival time (with manager still in the locked office) to receive such inflexible treatment (we were told that the late fee was computer-based and could not be changed). We accepted this fee without any complaint. No kindness- strictly business.」

「The staff were mostly helpful and very nice, specially the receptionist in the afternoon and the last at the breakfast. The room is just fine but the room service was not even. Do not stay in room 210 because of the noise of washing machine or something in the middle of the night.」

「Staff is friendly. Family friendly」

「Check-in was quick and the employee was very friendly and helpful. The room was clean, air conditioner was working, beds were soft and a few different options for pillows. Having laundry on site was nice. There was no noise from other rooms.」

「The place smelled like smoke. Our bathroom was dirty. I rooms were ok but needed a good cleaning. We left early.」

「good」

「Pool and hot tub were out of commission.」

「Rooms were very clean and staff was super friendly.」

「This was a memorable stay in a beautifully restored mansion with a delicious breakfast, interesting fellow travelers and breakfast conversation. The owner/hostess was friendly and accommodating.」

「The first room had a terrible smell thankfully they were able to switch us to another room that was better and we spent the night and left very early in the morning The staff was OK at best. She was able to switch our rooms which was good.」

「We knew going in this was a quick stop and were not expecting the Ritz. This hotel was far worse than I could have imagined. The property was horribly kept on the out side. Inside smelled like stale cigarettes from years past. The room had blood stains on the wall, hair in the tub drain, sticky spots on the carpet, lights that flickered terribly, AC barely functioned, shower heads were caked with soap scum, and no continental breakfast as advertised (not that we would have eaten it anyway)....