Hasmark Vacations from ￥180,822

Sadly the staff walked into my room when I had paid for late check out. They knocked on the door and I spoke to say hello and they just walked in which I found unacceptable. They said I should be out of the room but that was incorrect. There was no apology. I felt treated like I was a criminal. Very poor and I have stayed at this hotel at least 5 times.

Had a superb time. Loved the room and the breakfast and both restaurants on site. The staff were really accommodating and provided exceptional customer service. We will be staying here again. Highly recommend.

Breakfast was good, not the best!!

The staff were very friendly. There was plenty of breafast options including a good selection of drinks. The rooms are beautiful and calming with comfy beds and pillows. The hotel is situated out of the city but you can easily access this via tram or bus. We did walk to Tivoli Gardens which was a 30 minute walk but we felt very safe doing so. We would stay here again.

Close to Nyhavn, easy access from/to the airport and train station. Old property, but good maintenance. Overall a great choice.