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"Everything was amazing. Thank you so much for a great stay! "

"Hotel Keyaki no Ki offers a wonderful stay, supported by friendly and attentive staff who genuinely go out of their way to ensure a pleasant experience. The hotel features an excellent buffet breakfast that caters to a wide range of tastes, as well as a relaxing public onsen that’s perfect for unwinding after a day out. In the basement, guests can enjoy a lively bar and games room equipped with a pool table and table tennis, adding an extra element of fun to the stay. While the hotel is a short walk from the main areas, convenient shuttle buses are available, making getting around easy. Overall, it’s a great value for the cost, and I would happily stay here again."

"Everything and everyone were leaps and bounds above expectations. The staff were incredibly helpful and accommodating. The onsens were beyond par. The perfect complement when snowboarding Hakuba all day. It was an incredibly relaxing experience when coming back to our room. The amenities at this hotel were fantastic and our room incredibly spacious and relaxing. I would definitely stay here again. "

"For our visit to Japan we were seeking a traditional accommodation experience for our stay in the Hakuba valley. We were not disappointed with the 24 Sweets. From the shikibuton beds, tatami mats and in house onsen, we really got to experience the traditional experience. The ski locker and boot room was very convenient. The staff was very friendly and welcoming. If you are seeking this experience we highly recommend. "

"Staff were very helpful and the rooms were very clean. Good buffet breakfast. Beds nice and firm no saggy middle."

"I am a returning customer. Clean room, courteous and helpful staff, great breakfast. They continue to provide excellent service."

"Amazing stay. Old hotel but very cozy. Breakfast was average- they had lot of variety though. For the price, it was ok. We were 4 staying in one room and didn't really feel that it was too congested. Lounge is extremely cozy after a day on mountains. They have a dry room which is great use for skiers. Onsen is awesome especially the one outside. We were using it every day. Must try dinner buffet especially because it comes with unlimited drinks, food was ok. But worth the price, i think. Staff are super friendly and accommodating. Location couldn't be better- you can literally ski in ski out- although we did get a bit lost on the slopes trying to find the lifts closer to the hotel. That was mainly because we started skiing from gondola area which is only 5 mins walk away- just because we had to buy the tickets on day 1. Woody's rental shop is also very close by so it became very convenient with rentals and stuff. Just be very careful while driving your car out of the car park in snow as it was very slippery on the end of carpark before you hit the main road."

"We had a wonderful stay at this lovely ryokan. Our room (toki) was beautiful with every creature comfort we could ask for. It is minutes away from the main bus stop and has plenty of food options. The Happo one slopes are not too far away, but would recommend having a car to get around if you want to try other slopes "

"Good location , great hotel . Family friendly , good morning breakfast . Food in the taproom is great also when you can’t be bothered going out ( or if everything is booked ). Would recommend and will stay again "