Sunset Westlake Hanoi Hotel

3.5 star property
Comfortable hotel, walk to West Lake

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June 2024

Sunset Westlake Hanoi Hotel

Photo gallery for Sunset Westlake Hanoi Hotel

Connecting Rooms | Minibar, in-room safe, desk, blackout drapes
View from room
Breakfast area
Interior entrance
Shower, free toiletries, hair dryer, towels

Overview of Sunset Westlake Hanoi Hotel

Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Map
Hanoi, 491-493 Lac Long Quan Str., Tay Ho
  • Popular LocationWest Lake2 min walk
  • Popular LocationHo Chi Minh Mausoleum7 min drive
  • Popular LocationHoan Kiem Lake9 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)18 min drive
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Room options

Classic Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Classic Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Coffee/tea maker
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premium Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
Electric kettle
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 30 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • 55 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the neighborhood

Hanoi

Sunset Westlake Hanoi Hotel is located in Tay Ho, a neighborhood in Hanoi, and is near theme parks. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Ho Tay Water Park and Thu Le Park are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours.

What's nearby

  • West Lake - 2 min walk
  • Lotte Center Hanoi - 5 min drive
  • Ho Chi Minh Mausoleum - 7 min drive
  • Dong Xuan Market - 8 min drive
  • Hoan Kiem Lake - 9 min drive

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 19 min drive

Restaurants

  • Sanuk Thai - 2 min walk
  • KFC - 1 min walk
  • Lá Đỏ - 3 min walk
  • Pizza Hut - 3 min walk
  • Time Coffee - 2 min walk

About this property

Sunset Westlake Hanoi Hotel

Hotel near Hoan Kiem Lake
Consider a stay at Sunset Westlake Hanoi Hotel and take advantage of a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, concierge services, and a gift shop
  • Luggage storage, meeting rooms, and an elevator
Room features
All 59 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (VND 80,000 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Valet parking fee: VND 80000 per night
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sunset Westlake Hanoi
Sunset Westlake Hanoi Hotel
Sunset Westlake Hotel
Sunset Westlake
Sunset Westlake Hanoi
Sunset Westlake Hanoi Hotel Hotel
Sunset Westlake Hanoi Hotel Hanoi
Sunset Westlake Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is Sunset Westlake Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunset Westlake Hanoi Hotel?

Self parking is free at this property.

What time is check-in at Sunset Westlake Hanoi Hotel?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Sunset Westlake Hanoi Hotel?

Check-out is at noon.

Does Sunset Westlake Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Sunset Westlake Hanoi Hotel located?

Located in Tay Ho, this hotel is within a 15-minute walk of West Lake and West Lake Dragons. Lotte Mall Tay Ho and Ho Tay Water Park are also within 1 mi (2 km).

Sunset Westlake Hanoi Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 24 out of 87 reviews" "
Rating 8 - Good. 35 out of 87 reviews" "
Rating 6 - Okay. 18 out of 87 reviews" "
Rating 4 - Poor. 6 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

3.4/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Subhash

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great view from the corner room.
Stayed 5 nights in Jan 2023

6/10 Okay

christopher

Average Budget Hotel
It was an average budget hotel next to west lake.
Stayed 2 nights in Dec 2022

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities
booked online through Expedia for this specific hotel and when arrived, they said my booking was not in their system. They wanted to put me in a motel near by, not even a hotel, motel with cheaper price. I said no and showed them my receipt that I had paid for the room. Lucky I was with some locals and they helped me out by talking to the receptionists. After some back and fort exchanges, the hotel decided to refund my moneys but at first they did not want to give me back my moneys, saying they have room at another place. Bad services and shady hotel. Would not come back again.
Stayed 5 nights in May 2019

6/10 Okay

Tuan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who went out of their way to assist and make my stay as easy as possible
Stayed 2 nights in May 2018

10/10 Excellent

Lanie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist are very friendly & accommodating. We had a bad experienced on the 1st day because of a rude taxi driver but they help us report it & they also help us booked for transport so that we will never experienced it again. They also help us in booking our city tour even that it was a last minute decision
Stayed 2 nights in May 2018

8/10 Good

Marci, TX

Liked: Cleanliness, staff & service, room comfort
Hotel on busy street
While in your room all you hear in horns honking.The hotel is on a very busy street so it's noisy. Hotel staff were very nice. I got hurt the first day in front of hotel and had to have a wheelchair so they would unlock the back entrance to let us come and go from there. The pictures are the view from the room. Internet sucked..
Stayed 11 nights in Mar 2018