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Serene Boutique Hotel & Spa

Star Rating
4 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
450 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

Hanoi, 16-18 Bat Su

What's nearby

  • Popular Location
    Dong Xuan Market
    6 min walk
  • Popular Location
    Hanoi Old Town Night Market
    6 min walk
  • Popular Location
    Hanoi Old City Gate
    8 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

03-6743-6572

  • Superior Double Room, No Windows

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details

  • Executive Double Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Double or Twin Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More details

  • Double Or Twin Superior

    More details

  • Family Room

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Twin Bed
    More details

  • Royal Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details

  • Double Or Twin Executive

    More details

  • Double Or Twin Deluxe

    More details

  • Family Room Capacity 3

    More details

About this area

Hanoi

In the city center, Serene Boutique Hotel & Spa is in Hanoi's Hoan Kiem neighborhood, an area with good shopping. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Traveling with kids? Consider Train Street, or check out an event or a game at My Dinh National Stadium. Our guests appreciate the hotel's central location.

Visit our Hanoi travel guide
Map
Map

What's nearby

  • Popular Location
    Dong Xuan Market - 6 min walk
  • Popular Location
    Hanoi Old Town Night Market - 6 min walk
  • Popular Location
    Hanoi Old City Gate - 8 min walk
  • Popular Location
    St. Joseph's Cathedral - 10 min walk
  • Popular Location
    Thang Long Water Puppet Theatre - 11 min walk

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

About this property

Serene Boutique Hotel & Spa

This smoke-free hotel features a full-service spa, massage/treatment rooms, and 24-hour room service. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 46 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Policies

Check-in

Check-in available 24 hours
Express check-in

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.

Pets

  • Pets not allowed

Property payment types

JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
4.8

Exceptional

450 reviews
5 - Excellent
379
4 - Good
60
3 - Okay
9
2 - Mediocre
0
1 - Poor
2
4.8
Cleanliness
4.9
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

Verified traveler, Cardiff
Nov 8, 2019

Excellent hotel. I stayed in 2 similarly rated hotels in Hanoi and this was the better of the two. I would highly recommend. Fiona very kindly arranged a airport transfer and early check in for me. The transfer was punctual and the driver was polite. Overall I was very happy with my stay.

Stayed 2 nights in Nov 2019

5/5 Excellent

NT
Traveled with group
Nov 7, 2019

Lovely staffs. They introduced all the little things to us and were so friendly. We all got welcome drinks while checking in on day one. The breakfast selection was excellent. I strongly recommend the coffee with condensed milk, so tasty!!

Stayed 1 night in Nov 2019

5/5 Excellent

NYT
Traveled with partner
Nov 6, 2019

The staff like Jenny, Zoe, Monday, Middy, Alita all provided the friendliest of service & warmly welcome us, regularly checking on our wellbeing, so willing to help. They were also knowledgeable & gave good suggestions where to shop, eat & visit.

Stayed 2 nights in Nov 2019

5/5 Excellent

Verified traveler
Traveled with partner
Nov 5, 2019

I'm very satisfied about that hotel, very clean and very good service

Stayed 1 night in Oct 2019

5/5 Excellent

Verified traveler
Traveled with group
Nov 4, 2019

Manager and staffs is nice and friendly.

Stayed 2 nights in Oct 2019

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