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Westlake Pearl Aparthotel & Spa - By Pegasy Group

5.0 star property
Luxury aparthotel with a rooftop terrace and spa services

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Photo gallery for Westlake Pearl Aparthotel & Spa - By Pegasy Group

Restaurant
Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio
Restaurant
Front of property
Flat-screen TV, Netflix, books, streaming services
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Washer
  • Breakfast available
  • Room service

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Executive Double Room, 1 King Bed, Balcony, Lake View

Full-size fridge, microwave, coffee/tea maker, electric kettle

Executive Double Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Luxury Apartment, Balcony, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room, 1 King Bed, Balcony, Garden View

Full-size fridge, microwave, coffee/tea maker, electric kettle

Double Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Balcony, Garden Area

Deluxe Double Room, 1 King Bed, Balcony, Garden Area | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Deluxe Double Room, 1 King Bed, Balcony, Garden Area

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Balcony, Courtyard View

Family Apartment, Balcony, Courtyard View | Living area | Flat-screen TV, Netflix, books, streaming services

Family Apartment, Balcony, Courtyard View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 1 King Bed, Balcony, Lake View

1 bedroom, minibar, desk, laptop workspace

Deluxe Apartment, 1 King Bed, Balcony, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 King Bed, Balcony

Flat-screen TV, Netflix, books, streaming services

Classic Double Room, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Double Room, 1 King Bed, Kitchen, Corner

Full-size fridge, microwave, coffee/tea maker, electric kettle

Business Double Room, 1 King Bed, Kitchen, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Kitchen

Romantic Double Room, 1 King Bed, Kitchen | Living area | Flat-screen TV, Netflix, books, streaming services

Romantic Double Room, 1 King Bed, Kitchen

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Washing machine
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed, Balcony

Deluxe Studio, 1 King Bed, Balcony | Private kitchen | Full-size fridge, microwave, coffee/tea maker, electric kettle

Deluxe Studio, 1 King Bed, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Balcony, Lake View

Superior Double Room, 1 King Bed, Balcony, Lake View | Terrace/patio

Superior Double Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
100000, Hanoi, 17 Ngo 52 To Ngoc Van

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Ho Tay Water Park - 13 min walk - 1.2 km
  • Ho Chi Minh Mausoleum - 4 min drive - 4.1 km
  • Hanoi Old Town Night Market - 5 min drive - 5.2 km
  • Hoan Kiem Lake - 6 min drive - 5.6 km

Getting around

  • Ga Co Loa Station - 15 min drive
  • Hanoi Railway Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪The Kneipe - ‬1 min walk
  • ‪Westlake Station - ‬2 min walk
  • ‪Love Chocolate Cafe - ‬2 min walk
  • ‪Rosas - ‬1 min walk
  • ‪Bonjour Cafe - ‬2 min walk

About this property

Westlake Pearl Aparthotel & Spa - By Pegasy Group

Luxury aparthotel with a rooftop terrace and spa services
Along with a restaurant, this aparthotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and coffee/tea in a common area. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a flat-screen TV with Netflix. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and a minibar. Change of towels is available on request.
Westlake Pearl Aparthotel & Spa - By Pegasy Group offers 40 air-conditioned accommodations with minibars and complimentary bottled water. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with Netflix. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, printers, and phones. Additionally, rooms include coffee/tea makers and rice cookers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, Korean, Vietnamese

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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Car rental
  • Car required
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker

Dining

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: VND 80,000 for adults and VND 80,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of VND 300,000; reservation required
  • Late night room service menu
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV
  • Books
  • Evening entertainment
  • Netflix
  • Streaming services

Outdoor areas

  • Charcoal grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Coworking space
  • Laptop workspace
  • Printer

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator (47 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Local maps
  • Lockers
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 40 units
  • 9 floors
  • Bed sheets changed on request
  • Built in 2023
  • Garden
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 80000 for adults and VND 80000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: VND 300000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Pearl WestLake ApartHotel Spa
Westlake Pearl Aparthotel & Spa - By Pegasy Group Hanoi
Westlake Pearl Aparthotel & Spa - By Pegasy Group Aparthotel

Frequently asked questions

Is Westlake Pearl Aparthotel & Spa - By Pegasy Group pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Westlake Pearl Aparthotel & Spa - By Pegasy Group?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Westlake Pearl Aparthotel & Spa - By Pegasy Group located?

Located in Tay Ho, this luxury aparthotel is within a 15-minute walk of West Lake and Ho Tay Water Park. Trinh Cong Son Walking Street and Lotte Mall Tay Ho are also within 1 mi (2 km).

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Westlake Pearl Aparthotel & Spa - By Pegasy Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 40 reviews
Rating 8 - Good. 3 out of 40 reviews
Rating 6 - Okay. 2 out of 40 reviews
Rating 4 - Poor. 3 out of 40 reviews
Rating 2 - Terrible. 3 out of 40 reviews

8.6/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

zhenhua

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good place to stay, safe convenient, friendly staff, good breakfast, good view by the lake.
Stayed 2 nights in Jun 2025

10/10 Excellent

To

Liked: Cleanliness, amenities, property conditions & facilities
I really love this hotel. The staff was great. They have beautiful view, spa, restaurant. Everything is so great
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I must say "wow". I liked the place very much. I will stay here for the next time visiting Hanoi due to its convenient location and great facilities
Stayed 1 night in May 2025

10/10 Excellent

Roman

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service
Stayed 1 night in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great stay at this apartment. Will book and come back next week. Kudos to the team
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

5 stars service

Nice apartment . I had an amazing experience service provided by the team, especially Hannah & Hailey
Stayed 1 night in Apr 2025

10/10 Excellent

Tr?ng D?ng

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel - apartment on the first night in Hanoi. I loved my time here. We shared so much fun and laugh because they helped me organise all the things, my tours for the anniversary. I highly recommend. Their service was far beyond my expectation
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
I spent nearly a month in a lake view room, extending my stay multiple times. The room was simple but functional. I liked the friendly staff, the convenient location, and especially enjoying breakfast, coffee, and evening drinks on the rooftop—it felt more like having my own apartment than staying in a hotel. Some rooms face only a wall, so check carefully when booking. What I loved most was being on a street that felt like 'real Hanoi'—not as touristy as the Old Quarter, where I’ve stayed before. There are plenty of Vietnamese restaurants, cafes, and a few international bars nearby. I plan to return.
Stayed 2 nights in Jun 2025

10/10 Excellent

dung

Liked: Cleanliness, room comfort, communication

wonderful hotel

I had a wonderful stay at the hotel. Location was central, room was clean and modern
Stayed 1 night in Jul 2024

2/10 Terrible

Su-O

Disliked: Cleanliness, room comfort
It smell
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort, communication

Nice little stay away

Really good location. Nice room for the price. The bar/restaurant had fantastic views. Massage service was a fair price and good quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Mei Yu

Liked: Cleanliness, room comfort, communication

will come again :)

very good location, great neighbourhood, great service
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Such a great apartment in this area. I have been to this area of the lake many times but this is the first time I felt like home away from home. Their customer service is very touching and professional. Keep it up mates
Stayed 1 night in Jan 2025

10/10 Excellent

SAI KIT

Liked: Cleanliness, property conditions & facilities, communication
Good scenery. Clear and tidy, Good service attitude
Stayed 5 nights in Sep 2024

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly service. Tony and Thom were both exceptional and made us feel very welcome. Tony was very helpful and we would definately recommend to others.
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed here last month for a night. I was quite surprised by their service. They learnt my name and my route just in a morning. It was very touching when they offered a cold welcome drink and fresh towel in the hot day in Hanoi. Lovely hotel!
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort, communication

overrated as a 4 star hotel can be 2-3 star

First of all i have my VIP access booking but the staff did not offered me directly my access. I asked for what includes in my booking and asked if theres some drinks. - Was told the restaurant was closed to 17:00H took time to get some food to be served like took 90 minutes. - Spa is closed coz its Tet nothing special. - The reception informed that breakfast is at 7:00 am upon check in. The next day we try to get to the breakfast area but the reception stop us and says it is 08:00 am so we need to leave early as we have a booking at 08:00 am. The following day saw a sign that breakfast start at 07:00 lots of misleading information from the reception. This property shouldnt br included jn the VIP access selection.
Stayed 2 nights in Jan 2025

2/10 Terrible

Van

Disliked: Cleanliness, room comfort, communication
The room conditions are poor
Stayed 1 night in May 2024

10/10 Excellent

Khaled

Liked: Staff & service, property conditions & facilities
فندق عائلي رائع للاقامة مدة طويلة نظيف و مريح العيب الوحيد فقط في الموقع بعيد عن المحلات السياحية و دخله الفندق شوي صعبة ونزله بتعاني مع التكاسي ينزلون للبوابة لتحميل الشنط او التنزيل الصور مطابقة للواقع اطلالة المطعم روعة بالغروب الدور الثامن
Stayed 1 night in Jul 2025

10/10 Excellent

Hoàng

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Jun 2025

6/10 Okay

HAEJUNG

Liked: Communication
I needed a place just for one night from arriving late from Sapa and to catch a flight next morning. Finding a decent place for crashing out just serves the purpose. The room i stayed didnt have a window (no access to natural light) and smelled a bit funky. Pros were staffs were friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

GIAN

Stayed 1 night in Apr 2025

10/10 Excellent

GH

Liked: Cleanliness, amenities, property conditions & facilities, communication
Phòng đẹp , sang trọng và sạch sẽ. Rất nhiều đồ tiện ích như là Smart tivi, máy giặt, nồi niêu, bếp. Nói chung mình khá ưng khi nghỉ ở đây
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful property, room was spacious, modern and spotlessly clean. The rooftop bar was very nice with a great view and reasonable prices. Breakfast was varied and plentiful. The staff was courteous and helpful, particularly Alice. The area had lots of great restaurants and bars. I recommend the Dim Sum restaurant across the street and “the local” watering hole around the corner on the lake. Very walkable area
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, room comfort, communication

Parfait

Appartement très pratique. La machine à laver a disposition est un vrai plus. Le logement était très propre et fonctionnel. Très bien situé et calme. Pas de bruit de circulation. À recommander
Stayed 1 night in Apr 2025