Melia Ba Vi Mountain Retreat

Photo gallery for Melia Ba Vi Mountain Retreat

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Melia Ba Vi Mountain Retreat

Melia Ba Vi Mountain Retreat

4.5 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Hanoi, Cote 600m, Ba Vi National Park, Ba Vi District

Explore the area

  • Popular LocationShanxi Citadel47 min drive
  • Popular LocationLang Co Duong Lam48 min drive
  • Popular LocationMy Hanh Garden79 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)111 min drive

Choose dates to view prices

About this area

Hanoi

Melia Ba Vi Mountain Retreat is located in Ba Vì, a neighborhood in Hanoi, and is in the mountains and on a river. Lang Co Duong Lam is a local landmark, and the area's natural beauty can be seen at Ba Vi National Park and Ao Vua Lake. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Shanxi Citadel - 47 min drive
  • Lang Co Duong Lam - 48 min drive
  • My Hanh Garden - 79 min drive
  • My Dinh National Stadium - 88 min drive
  • Bao Son Paradise Park - 92 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 106 min drive

About this property

Melia Ba Vi Mountain Retreat

4.5-star luxury hotel in the heart of Ba Vì
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Melia Ba Vi Mountain Retreat. Indulge in some rest and relaxation at YHI Spa, the onsite spa. Enjoy international cuisine and more at the two onsite restaurants. Enjoy the health club, as well as activities like mountain biking. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Free bicycle rentals, a 24-hour front desk, and tour/ticket assistance
  • Luggage storage, concierge services, and 2 meeting rooms
Room features
All guestrooms at Melia Ba Vi Mountain Retreat include thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • LED TVs with satellite channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Senses
  • Tonkin
  • 1902 Lobby lounge

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Mountain biking
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property is located in Ba Vi National Park. The additional mandatory fee (per vehicle) and the destination fee (per person) covers entrance to the national park.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1800000
  • Destination fee: VND 60000 per person, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel Hanoi
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Hotel Melia Ba Vi Mountain Retreat Hanoi
Hanoi Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Melia Ba Vi Mountain Retreat Hotel Hanoi

Frequently asked questions

Does Melia Ba Vi Mountain Retreat have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Melia Ba Vi Mountain Retreat?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Melia Ba Vi Mountain Retreat on Sep 5, 2022 start from ¥17,833, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Ba Vi Mountain Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Ba Vi Mountain Retreat?

Self parking is free at this property.

What time is check-in at Melia Ba Vi Mountain Retreat?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Melia Ba Vi Mountain Retreat?

Check-out is at 11:00 AM.

Where is Melia Ba Vi Mountain Retreat located?

Located in Ba Vì, this luxury hotel is 0.1 mi (0.1 km) from Ba Vi National Park and 12.6 mi (20.2 km) from Lang Co Duong Lam.

Can I cancel my reservation for free at Melia Ba Vi Mountain Retreat and receive a full refund?

Yes, Melia Ba Vi Mountain Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Melia Ba Vi Mountain Retreat cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 10 out of 23 reviews
5 - Excellent 43%
Rating 4 - Good. 8 out of 23 reviews
4 - Good 35%
Rating 3 - Okay. 4 out of 23 reviews
3 - Okay 17%
Rating 2 - Poor. 0 out of 23 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 23 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5.0/5

Eco-friendliness

3/5 Okay

Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia Ba Vi is overall a great destination to get away from the hectic city life. Well-designed and clean suit, comfortable bed and pillows, good amenities, good size balcony with a nice view over the tree tops. Attentive staff members who remember you by your first name. Nice touch with the extras such as afternoon tea and cocktail evening before dinner. The retreat is set on top of a mountain range and in the middle of a beautiful forrest. We really enjoyed the long walks and see the ruins from French colonial time. The only negative thing was that the security guys at the entrance/carpark were neither as friendly nor professional as the staff inside the hotel.
Stayed 1 night in Feb 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. Beon
Very eco-friendly. Quiet(from people) and could enjoy the sent of trees and mountain. Great place to heal by getting out of city center.
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are wonderful places. I statyed my
Stayed 1 night in Jul 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the shower area. Water is not contain within the shower area. The entire area gets wet and the floor becomes slippery which is dangerous if you are not careful.
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Average service & options
Not much to do at the resort even though it is a retreat resort. Not many F&B options. Ever single activities are chargeable ie bike cycle and using of buggie.
Stayed 2 nights in Jan 2020

1/5 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware of scam attempts
This place is really beautiful and the facilities are great, especially the heated pool. We actually enjoyed our stay; which is why it pains me so much how it ended. The staff was trying to basically scam us. We were checking out really early. We booked our taxi to the airport days before, and the receptionist told us it will cost 700K VND. I gave them my credit card to cover the bill. Their card reader appeared to not work—and we’ve been traveling in south east Asia for 2 weeks by then and I used my credit card in every single hotel by then without a problem—they said their Internet connection was bad. It was taking so long that we were afraid we will miss our flight, so I left them my credit card information. We were in the taxi when the reception called me and asked to withdraw the amount in cash and give it to the driver (!) –and it was a little over 6 million VND. Ok, fine, we did that. We stopped at an ATM in the middle of the night. I just gave the driver 7 million VND for the hotel and forfeited the change. We gave the driver 700,000 VND as well for the taxi. When back in NYC I got the email when the hotel claimed we I’ve them still over 2 million VND, and that they paid for the taxi (a total lie). I had the receipt which was printed after they checked the minibar and everything, and obviously we didn’t add anything to it after checking out at 4am. Do not fall for the credit card reader trick and give them cash! They will try to geT more money out of you! Outrageous
Stayed 3 nights in Nov 2019

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
GOOD- House keeping was great. I had a big spider in my room and a little old lady came and took it away. Very secluded and quiet, great for a get away from all the noise. Rooms and view was beautiful. BAD- Communication was very hard because alot of the staff dont speak english. Liquor choices are very limited and for some bottles, you have to buy the whole bottle to drink it. Food was very expensive but flavor was very bland. Need more variety on the menu. How are you in vietnam and not have a vietnamese menu on the weekdays???? You get a very limited vietnamese menu on the weekend. Smh😫. The resort also has no gift shop or any shop. I needed a sandal and also needed some allergy medicine and there was none to be found. The only way was to get a taxi and go down to town which cost about 500,000 vnd which equals to about 20 usd. Also, you have to pay a ticket fee to go back up to the mountain resort, which cost about 200,000 vnd.
Stayed 3 nights in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019