All guestrooms at Kingdom Hotel Hanoi include thoughtful touches such as pillow menus and air conditioning, in addition to amenities like free WiFi and safes.
Taxi arranged by hotel took me to wrong location at 2AM. A/C did not function 1st day so was moved to another inferior room but did not receive discount or refund. Terrible construction noise throughout stay next door. Staff friendly but I had to relocate to another hotel.