Find Cheap Hotels in Hanalei, HI

"Not for older folks! Very high tech!"

"Good staff and service"

"Simple and great customer services"

"Beautiful resort. Truly enjoyed. Would be nice to have some live music in the evenings."

"The only positive part of this hotel was the staff. Every employee was extremely kind, professional, and attentive throughout our stay. Unfortunately, the hotel itself was a huge disappointment. The property was under heavy construction, but this was never properly communicated before booking. Entire areas were being remodeled, including the lobby, hallways, and the floor above our room. The building layout became a complete maze due to temporary detours, and even other guests were constantly confused trying to find their rooms. Although our room was clean, the condition of the property was shocking for the price being charged. The furniture was outdated and damaged, lamps were heavily rusted, the safe did not work upon arrival, one elevator was out of service our entire 6-night stay, and the other leaked water from the ceiling whenever it rained. There were also industrial dehumidifier machines left in the hallway outside our room the entire time. What bothered us most was seeing renovated rooms nearby while guests were still being placed in clearly deteriorated rooms during active construction. If the hotel is still undergoing major renovations, guests should be informed before booking and allowed to decide if they are comfortable staying there. Another misleading aspect was the “beachfront” advertising. The beach behind the hotel is not swimmable due to extremely rough waves, rocks, and dangerous conditions, something that is never clearly explained in the hotel photos"

"Such a nice beautiful hotel with an amazing view"

"We had breakfast there. Service was a little slow. The food was good. We had drinks at the Mamahune’s Tiki bar. Drinks were good. The location right on the ocean was wonderful. "

"Rented the “renovated” king ocean view room. There was nothing renovated about it. Old, stained, furniture. Black mold. Everything is an extra on this resort, everything. Staff was very nice. His was my first experience at Sheraton. It will probably be the last. Love Kauai and the people, best island in the chain! We come here often."

"The resort is self is old, but the location is awesome and most of the people that work. There are very friendly except for one gentleman who is extremely rude. They really need to have their rooms a little bit cleaner."