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"Staff were excellent! Room lovely and bed great Very hot and AC or heat control and could not get below 21 at night. Adjusted sawyers not available very late - had to order on more expensive would not have booked knowing no onsite pub/restaurant available as a solo traveller that’s a must"

"Clean room and friendly staff "

"Staff were friendly and helpful. Room was clean bed comfortable."

"Clean, motel-like rooms in the building adjacent to the inn rather than above it."

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are very busy people and don’t get much time at home to do this. I will be writing to Expedia to complain about this as it was something we both really wanted in our stay."

"Lovely stay, clean and comfortable bedrooms. We really enjoyed our breakfast. We used the swimming pool and steam room twice, and the changing rooms and showers were very good. It was also a good price and we will be returning again soon."

"Was a privilege to stay here , I don’t think I’ve ever come across such friendly staff , The Duty Manager certainly went above and beyond , by firstly telling us all about the Newport Marathon and printed a map ,plus suggested viewing places to see our friend running .. then on the day of leaving I discovered a had a slow puncture , another member of staff lent me her plug in tyre pump and the manager looked up nearest tyre fitters for me .. every member of staff was so friendly and they all looked as though they loved their jobs Well done Holiday Inn Express Newport 10/10 "

"Excellent "

"Our stay was lovely! The family room was extremely spacious, would definitely stay again in the future."