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「Staff was friendly and accommodating 」

「I arrived after dark and the hotel and the village were like a magical New England winter scene with sparkling lights everywhere. The proximity of the hotel to a typical New England church and numerous white painted wooden framed structures was a scene from our historical heritage. The hotel was reopened less than a year ago after extensive renovations. The outcome is a GEM. Decorations deserve an A+.」

「The bedroom and entire first floor living area was clean and nicely appointed in period decor. The self-check in process was simple and convenient. Lastly, the staff went above and beyond to find and quickly mail back my forgotten prescription eyeglasses to my home address. Will definitely stay here again if visiting the pioneer valley. 」

「This was a fun and comfortable place to stay. We were impressed by the size of the cabins as well as their construction. Staff was friendly and the check in/out process easy. A great place to bring kids. 」

「Clean friendly a little worn」

「Decent Internet. Room stayed warm. 」

「Clean room nicely, appointed easy access to a welcoming lobby in the most gentle piano music playing in the parlor」

「I loved staying here and can’t wait to do so again. The room was clean, cozy and comfortable. Loved the automated check in with clear directions. The entire place was decked out with awesome ambience and decor. I just wish the hot tub was working. It’s so close to Mount Snow too!」