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"Helpful staff throughout"

"Un hôtel très bien situé avec de belles chambres mais on nous a dit sèchement ne pas appliquer la réduction de 20% offerte sur la nourriture alors que cet avantage VIP était bien indiqué sur notre reservation Expedia. Le personnel à la réception n’était pas sympathique du tout. Très étonnant (et décevant…) pour une ville comme Manchester!"

"Room was very clean, staff very helpful. Close to the city centre. Only stayed 1 night but would stay again!"

"Great stay, room immaculate, friendly and helpful staff!"

"Clean room quite unique fun rooms. Staff friendly staying for 2 nights we had an issue on first night as they over booked so room was not suitable but moved easily for second night. Staff apologised and were very friendly. Bar area was nice. Very central great location would use again"

"Amazing place, clean, friendly, nothing too much trouble. Excellent food. So easy to get from train station. 10/15 min walk or use the free bus from the station. Goes around the city takes about 20/25 mins to get to Shudehill stop. Off the bus two min walk up the road and the hotel is there. Everything is accessible to walk to. We dined at 20 Stories restaurant well recommend. 22 min walk from the Crown Plaza. Cheaper to stay than premier inn and far better. Service impeccable"

"Breakfast was extremely busy and as a result food ran out quickly and there wasn’t a continuous flow of keeping it topped up. Rooms were clean quiet and "

"The building is beautiful and in a perfect location. Bar is comfortable and friendly and breakfast was great. All round an enjoyable stay"

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