DO NOT STAY HERE – Cleaning staff stole my gold necklaces!
I’ve stayed at this hotel at least three times, but this last experience was completely unacceptable. At checkout, I accidentally left two gold necklaces inside the nightstand next to the phone. I realized it right after leaving and called immediately — but of course, “no one found anything.”
I followed up multiple times, and still, no one investigated or questioned the cleaning lady, who clearly had access. Not even hotel security got involved. They refused to take real action or responsibility.
I’m extremely disappointed. I used to love this place, but now I feel completely disrespected and robbed. Shame on the management for not protecting loyal guests.