「Room was very outdated, beds extremely worn out. Towel rack broken and laying on the floor. The internet did not work. I asked the owner for a refund as I needed to work and required Internet. The owner refused to refund and said only Expedia can issue the refund. This was a lie as I had paid at the property so Expedia cannot do the refund. I ended up going to a different motel and paying twice for the same night.」
「Room was very outdated, beds extremely worn out. Towel rack broken and laying on the floor. The internet did not work. I asked the owner for a refund as I needed to work and required Internet. The owner refused to refund and said only Expedia can issue the refund. This was a lie as I had paid at the property so Expedia cannot do the refund. I ended up going to a different motel and paying twice for the same night.」
Greg