4/10 (不満)
Csaba
2025 年 9 月 2 日
気になった点 : スタッフとサービス
Be aware that you may book a “deluxe kitchenette with 2 Queen beds” and get a kitchenette that has one queen bed and a pullout sofa. This is what happened to us. When we reported that this is not what we booked, first we were told that we just didn’t find the second bedroom and sent back to the room. After showing them video evidence that there was no second bedroom, they were like, oh, this is one of those rooms with the pullout sofa. When we asked for another room, we were told that they are full. When prompted we were also told this happened before but this is Expedia’s doing, and they have no control over this. Hardly an acceptable answer. The AC switch was also hidden, near the floor. But at least the AC was working. Other than this, this would have been an acceptable place for a motel.
Csaba
2025 年 8 月に 1 泊滞在
