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"Clean room"

"All"

"Staff is very helpful."

"What a wonderful place to stay. Loved the volcanic bath on the balcony. Worth paying extra for the lower floor. Really comfortable beds and pillows. Our room included breakfast which was excellent. It didn't include dinner but we paid extra to have dinner there for the three nights. OMG!!! This was the most incredibly brilliant value we have have ever experienced. The most amazing food esp for the value. Do not miss out on this. You wont go back to room hungry I can guarantee. Back to your room just in time for the laser show complete with music. Completely bizarre considering the peaceful and quiet and stunningly beautiful surroundings but hey that's just me. Definitely well worth it although we could have done without the laser show. "

"It is a very new hotel, new concept of hotel management, so we are old age learning new way of hotel staying ! :) Remember this hotel is 10am checked out , I didn’t notice it … so we ere a bit late to checkout, but the lady in charge is very friendly and helpful, very polite too ! All in all, the hotel provides us a clean and safety environment! Happy stay ! Thank you !"

"It was a beautiful spot and easy to get to places. A lot of space! But the sauna room smelled like mold and there was a lot of black spots on the wood. The room we split in smelled musty. Quite location and parking spot you don’t have to pay for!"

"Nice place to stay "

"food is not that delicious but it is acceptable. Onsen is very beautiful."

"The hotel is big and the room is big too for our family. The service is really good and they offer free drinks in the lobby. The hotel is old but comfortable. We need to wear our slippers in the hallway because it is a Japanese hotel. My kids enjoyed their comic room even if they don't read Japanese. "