「Front desk staffs were so nice. They lent phone for my private use, printed out several options of train time schedule...
Waitress in the restaurant was nice as well. She remembered our Asian family name and where we had taken breakfast on the previous day, although there were much Asian guests there.
The only thing regrettable was that the room phone didn't work so we had trouble to communicate other family member in another room.」
「The hotel welcomed us after a same-day reservation due to an issue with another hotel. The staff were friendly and helpful. The apple strudel and breakfast were delicious. It was raining, but if the weather had cleared, our view would have been wonderful! Hope to return! 」