5/5 - Excellent
Verified traveler
Very nice and quiet.

Terrific location, easy & quick to get into the city. Clean and spacious room...the bed was a bit uncomfortable, but a solid choice if you have a flight out the next day. Would definitely stay there again
Reviewed on Nov 8, 2025

Really easy and quick check in, perfect location and clean room.
Reviewed on Nov 9, 2025

Lobby and rooms: very good. Minus lack of coffee machine in the bedroom though, surprising for a Sofitel. But they provide free bottles of water in the bedroom. Elevators are so-so but nothing risky. The club sandwich at The Terrace restaurant : avoid.
Reviewed on Nov 8, 2025

The room was fairly clean, shower was a lil dirty and seemed to backup. Kitchen had everything we needed. Bed wasn't too comfy, we both left with our backs hurting. Bed extremely squeeky...just to sit down and get back up. In all fairness, we had a fairly pleasant stay, thank you
Reviewed on Sep 29, 2025

Space doesn't allow to write all that I wish, but we had trouble with the air conditioning (we were never able to control the in-room unit), we had trouble with communication (hotel staff saying they would do something but didn't; restaurant being closed one night with no warning), property amenities ...
Reviewed on Oct 13, 2025

The apartment needs renovation. Limited number of parking spaces and thus we need to park at Crown Plaza Hotel and walk back to the apartment. If need to do laundry, need to use the shared washing machines. However, one is broke and another isn’t connected with water supply.
Reviewed on Sep 15, 2025
Very nice and quiet.
Very over crowded dingy space needs upgrading
Great airport and easily accessible from London
Fly to Heathrow better and don't be cheap like me!
Too small. Gates are too far
I think Gatwick is a good choice for the first time London visitor because of the medium size of the Airport, walkability, on site hotels, and 30 minute Gatwick Express service to central London.
