Gambassi Terme Vacations from ￥205,420

The staff are friendly , breakfast is good. The only thing is the bathroom shower area is so tight in a corner n water supply is quite low.we wished we had a window that can be open. But overall its not too bad

This hotel space is a recent renovation of an old building. It was very convenient to access anything in old Florence. The room is as spacious and the bed comfortable, however we had to request a room change as the street noise was not blocked by the window at all. We figured that insulation around the window was non-existent. Also, the doors and walls were thin and we could hear any noises in the hallway and adjacent rooms. Our second room was more quiet, looking out over a central open area, used mainly for piping and maintenance equipment. The bathrooms were a good size with a dimly lit shower area. Breakfast was limited but the food was fresh (cereals, hard boiled eggs, cheese, croissants, cakes and decent coffee). Overall, we were satisfied with the room but wished we had spent more for a stay at a higher rates property.

We stayed in the canal view room, and it was so nice! Staff were great and breakfast was awesome!

I stayed here for 4 nights. Firstly the staff was wonderful. The breakfast was really good. There were hot and cold items available. I found the bathroom to be a little inconvenient in size. The space around the bed was quite tight as well and personally I found the bed to be too firm for my liking. The bedding was of good quality. This is me knitpicking. The only real issue I had was the bathroom lightig and mirror. I found it difficult putting makeup on in the mirror and the lighting was not bright enough in the darkly decorated bathroom. You could put your makeup on in the rooms mirror . It was a good thing I brought a small lighed magnified mirror with me but it was still awkward. If this isnt a concern for you then this might be a great hotel for you . Would I stay here again? Probably not. After Florence I went to Rome and then returned to Florence one night as I was flying out the next day. I couldnt get in to theMarket hotel so I booked with Mercure, which is a few feet away. I much preferred their rooms ( but hated their breakfast) . I would stay at the Mercure over the Market Urban but if you love a good breakfast start to the day this is the hotel lor you .

Luggage storage, nice staff at front desk, good breakfast available. Slight smell in room but appreciated cleanliness and could not be any more convenient to the train station.